Lexus of Las Vegas

Chris Daw is so knowledgeable, very helpful and friendly. He is the best that's why I went back to him. He is the best that's why I went back to him. More

My experience was my first in building a car online and submitting it to a dealership. Susan Leong (Internet Manager) was outstanding in providing me with all the help I needed before and after I committed submitting it to a dealership. Susan Leong (Internet Manager) was outstanding in providing me with all the help I needed before and after I committed to this purchase. She kept me informed every step of the way and answered all questions I had. I would gladly refer anyone who ask me about purchasing a Lexus to her and your dealership. Leo Q. Tinoco (Financial Services Manager) was without question my best experience ever in finalizing the deal of all the vehicles I have ever purchased in my life. He took his time made sure I understood every step of the process. He made me feel very comfortable and appreciated in my decision to become a Lexus owner. Luis Quiroga (Delivery Specialist) provided a great experience in learning some key features of my Lexus RX350h. He went over every button and feature in a manner that was made me comfortable and not overwhelmed. I would like to Thank your dealership very much for a great car buying experience! V/R Joe Rodriguez More

My first contact was with Scott S (on an email and or text situation). He was quick, friendly, helpful, and very honest. I was looking for something very particular and there were NONE of what I wanted text situation). He was quick, friendly, helpful, and very honest. I was looking for something very particular and there were NONE of what I wanted for months! Scott KEPT trying and kept me in the loop. After a few months of working with 7 dealerships and salespersons, I narrowed it down to 3 that were best at getting back to me while NOT pushing me to try another color, another model, etc. Scott S was 1 of those 3. We had a flight out of Vegas so decided to visit Lexus Las Vegas and see some of their inventory to look at colors and interiors. Scott was extremely professional, energetic, ready for us and easy to understand! He introduced us to his assistant Danielle. SHE WAS also AMAZING! She showed us downstairs and told us more of her opinion about how fantastic the LEXUS brand is! We were out of state for 3 wks and they continued to both keep in touch without being too pushy. When they finally saw THE one coming in soon, they were quick to help us grab it with a CC deposit! They were excellent about keeping us informed the whole way. VERY GOOD PR skills! WE are very impressed with Lexus Vegas! More

Thanks to Danielle, Jason and Luis for the excellent customer service! Simply, they know their work! It was my first visit to Lexus Sahara dealer shop, and guess what? I have NX350 key in my hand now! customer service! Simply, they know their work! It was my first visit to Lexus Sahara dealer shop, and guess what? I have NX350 key in my hand now! More

Buying a car at Lexus was so easy. Amanda was amazing to work with! She found me exactly what i wanted. I wont go anywhere else again. Amanda was amazing to work with! She found me exactly what i wanted. I wont go anywhere else again. More

I received an excellent and efficient customer service. I’ll definitely refer family and friends to Lexus dealer on Sahara location. Thanks again! I’ll definitely refer family and friends to Lexus dealer on Sahara location. Thanks again! More

The staff is courteous & knowledgeable. Charles, our sale associate, has been a 5 star! Don, sales manager, excellent!! All the tech team knows their stuff & I might add… very patient! So 5 Charles, our sale associate, has been a 5 star! Don, sales manager, excellent!! All the tech team knows their stuff & I might add… very patient! So 5 stars to the whole Lexus of Las Vegas team! Thanks! More

I am very pleased with the customer service and the General Manager Roy, whatever problem I have, he always have a solution, very professional, very well dressed, polite and I truly appreciate the serv General Manager Roy, whatever problem I have, he always have a solution, very professional, very well dressed, polite and I truly appreciate the service that he provides, he issued me a loaner vehicle until my Lexus was completed, and I must say, my Lexus rides like a new Lexus should, very satisfied, thank you so much. More

I had been shopping for a new (2019/2020 new for me) RX350. My lady partner said it had to be red. Lexus of Las Vegas had one on their web site and I placed a call. Sam Ko answered the phone. He was ver RX350. My lady partner said it had to be red. Lexus of Las Vegas had one on their web site and I placed a call. Sam Ko answered the phone. He was very pleasant and well informed about the vehicles he had available. We discussed the red RX350 I saw on line. Price was good and it was a recent lease turn in. To be honest, I needed time to think about it and discuss with my partner. I sent Sam a message via e-mail on Sunday stating that if car did not sell on that Saturday, we would like to move forward with the purchase. We promptly heard from Mr. Ko on Monday morning. Vehicle was still available. We made the deal with a small down over the phone. We live in Colorado and had to make a plane flight reservation to get to Las Vegas. That was done for Wednesday. I let Mr. Ko know when I would arrive at the airport. Sam was very gracious and offered to pick me up (just happened that he had the day off and was moving to a new home besides). He was at the airport waiting for me to arrive and we headed to the dealership. Mr. Ko was very pleasant as we exchanged introductions. We set forth with the paperwork after looking at the car. What a beautiful car! Everything went smoothly. Sam Ko bent over backward to satisfy me and answered every question I could think of. He went over every detail of the functions of the car. What a patient man! I highly recommend you seeing Mr. Sam Ko if you are in the market for a nice Lexus. He'll treat you right and make you feel welcome. Tell him that Paul for Colorado sent you! More

I had no problems with my wait time and no problem with the service that was done. Vincent Camino was very helpful in making the process a smooth one for me. the service that was done. Vincent Camino was very helpful in making the process a smooth one for me. More