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Lexus of Las Vegas

Las Vegas, NV

4.9
436 Reviews

6600 W Sahara

Las Vegas, NV

89146

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Showing 436 reviews

November 07, 2019

An experience of flat tire w/ a nail A front wheel got a nail on "surface-contacting side" of tire (not side-wall of tire) and resulted in flat. It is on Lexus RX 350 purchased at the sa More

by Flat tire experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Tam, "service consultant", receiving driver,
Nov 08, 2019 -

Lexus of Las Vegas responded

I'm very sorry that your repairs were not covered under the manufacturer's warranty. In these situations we are simply following warranty protocol and unfortunately there isn't more we can do. I understand your frustration and am available to take your call if you'd like to discuss this further. Thank you, Leslie Church - Customer Relations Manager - 702-942-6608

November 06, 2019

Justin Baker & Mark Bivens, did it again they both assisted me with my 20 yr old baby girl-Lexus LX 470. EXTREMELY awesome service and understood my sitiation and made it affordable. The customer serv More

by royal2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark bivens & Justin Baker
Nov 06, 2019 -

Lexus of Las Vegas responded

Thank you for such a fantastic review! We are so glad that Mark and Justin listened to your needs to help you and your Lexus LX. If any future issues should arise, we would be happy to help you.

November 04, 2019

Fantastic Experience My wife and I had the most wonderful and fantastic customer experience while purchasing our new RX 350, no hassle nor pushy sales person very helpful. More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gentry
Nov 04, 2019 -

Lexus of Las Vegas responded

Thank you for the great feedback on your recent Lexus RX 350 purchase! We're grateful for your kind words and your business! We hope to see you when it's time for your first oil change.

November 01, 2019

Satisfaction with the Lexus experience I have always liked Lexus. I loved my GS300 for 19 years!! I think there are customers for various types of cars. For me Lexus is exactly what I like More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Tam
Nov 01, 2019 -

Lexus of Las Vegas responded

Hi Sam - We are glad to have you as part of the Lexus family and love that you found the best cars for you. It's also wonderful to hear that you can depend on our team for helpful advice and a pleasant visit. Thank you so much! - Lexus of Las Vegas team

October 17, 2019

Top notch service Always outstanding service, nothing else to say!they keep their appointments, have a loaner ready aand deliver the car on time. Car wash was excellent More

by Karl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vahagen
Oct 17, 2019 -

Lexus of Las Vegas responded

We can't ask for better feedback than this! Thank you so much, Karl, for being a loyal Lexus of Las Vegas customer. We look forward to serving you for years to come.

October 01, 2019

I had an A+++ car buying experience with Dominick at Lexus of Las Vegas!!! Customer Service Excellence and Satisfaction Is what I got when I bought my vehicle there. I highly recommend the Lexus of La More

by Len Len
Recommend Dealer
Yes
Employees Worked With
Dominick, Micheal and Trey took great care of me with Top Notch service!!!
Oct 01, 2019 -

Lexus of Las Vegas responded

What a fantastic review! We are thrilled that you received five-star service from Dominick and the Lexus of Las Vegas team. Thank you very much for your business! We wish you safe driving.

September 24, 2019

Great Experience We went into the dealership looking for a newer car. No pressure from the sales department. We looked the wife liked one of the SUVS she drove it and More

by Leonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Daw, Jason Park, also the manager whom was the Women in charge.
Sep 24, 2019 -

Lexus of Las Vegas responded

Leonard - It's wonderful to hear that you and your wife had a pressure-free car-buying experience! All of us at Lexus of Las Vegas are grateful for your business and wish you safe driving. Thank you!

September 21, 2019

Exceptional! Absolutely amazing experience! We love our new GX 460, couldn’t be happier with our purchase and with the wonderful service we received. Thank you! More

by Aly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Nguyen and JP
Sep 23, 2019 -

Lexus of Las Vegas responded

Hi Aly - We love happy customers so this is fantastic to read! Thank you very much for coming to Lexus of Las Vegas for your new Lexus GX. We hope you continue to enjoy it.

September 03, 2019

Surpassed all expectations purchasing of my fourth Lexus The whole buying experience from the online advertisement of the car to picking up the car went better than expected. Everyone at the dealership we me More

by JimC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gentry
Sep 04, 2019 -

Lexus of Las Vegas responded

Hi Jim - We love to hear that our team surpassed your expectations! Thank you very much for the kind words and for mentioning Jay. We wish you many safe and happy miles in your new car.

August 24, 2019

As good as a purchase gets!!! WOW! 10 Star Kudos to Cliff Johnson and Chris Daw, my sales Superheroes. This is my second time working with Cliff and for a very good reason. Everyth More

by yarivc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Johnson, Chris Daw
Aug 26, 2019 -

Lexus of Las Vegas responded

Wow! Thank you, Yariv, for your excellent review of Lexus of Las Vegas. Congrats on the purchase of your new Lexus RX 350! We are delighted you are loving it. Your compliments about working with Cliff, Chris, and Kat on our team are greatly appreciated, too. We look forward to your next visit and happy driving!

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