Lexus of Las Vegas
Las Vegas, NV
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Excellent, trouble-free, stress-free experience. Jay (internet sales manager) knew what we wanted and he delivered! This is the second vehicle I purchased from Jay which I didn't plan on doing at Jay (internet sales manager) knew what we wanted and he delivered! This is the second vehicle I purchased from Jay which I didn't plan on doing at first...was looking a CT4 Black Wing but Jay was persistent. Regards, Stuart More
Excellent customer service. Mr V, the customer advisor was very knowledgeable and honest. He opened the hood, explained the problem and how it was corrected. Mr V, the customer advisor was very knowledgeable and honest. He opened the hood, explained the problem and how it was corrected. More
I had an excellent experience! Susan Leong was great at answering all my questions and keeping me updated. Luis Quiroga was so friendly and great at explaining all the details abou Susan Leong was great at answering all my questions and keeping me updated. Luis Quiroga was so friendly and great at explaining all the details about my vehicle. The only thing I wasn’t happy with, was the fact that I didn’t get the choice of picking the color of tint they put on my car. Now I will have to pay extra out of pocket when I just spent a good amount of money on the car alone. But besides that I am very happy. Thank you. More
This was my 1st experience purchasing a car on the internet without physically seeing it. Susan Leong was excellent taking me through the process and providing me all the information needed to make a internet without physically seeing it. Susan Leong was excellent taking me through the process and providing me all the information needed to make a smooth transaction. Luis Quiroga provided a great tutorial on all the car features and provided me his contact # for any further assistance needed. Great Experience! More
My experience was my first in building a car online and submitting it to a dealership. Susan Leong (Internet Manager) was outstanding in providing me with all the help I needed before and after I committed submitting it to a dealership. Susan Leong (Internet Manager) was outstanding in providing me with all the help I needed before and after I committed to this purchase. She kept me informed every step of the way and answered all questions I had. I would gladly refer anyone who ask me about purchasing a Lexus to her and your dealership. Leo Q. Tinoco (Financial Services Manager) was without question my best experience ever in finalizing the deal of all the vehicles I have ever purchased in my life. He took his time made sure I understood every step of the process. He made me feel very comfortable and appreciated in my decision to become a Lexus owner. Luis Quiroga (Delivery Specialist) provided a great experience in learning some key features of my Lexus RX350h. He went over every button and feature in a manner that was made me comfortable and not overwhelmed. I would like to Thank your dealership very much for a great car buying experience! V/R Joe Rodriguez More
My first contact was with Scott S (on an email and or text situation). He was quick, friendly, helpful, and very honest. I was looking for something very particular and there were NONE of what I wanted text situation). He was quick, friendly, helpful, and very honest. I was looking for something very particular and there were NONE of what I wanted for months! Scott KEPT trying and kept me in the loop. After a few months of working with 7 dealerships and salespersons, I narrowed it down to 3 that were best at getting back to me while NOT pushing me to try another color, another model, etc. Scott S was 1 of those 3. We had a flight out of Vegas so decided to visit Lexus Las Vegas and see some of their inventory to look at colors and interiors. Scott was extremely professional, energetic, ready for us and easy to understand! He introduced us to his assistant Danielle. SHE WAS also AMAZING! She showed us downstairs and told us more of her opinion about how fantastic the LEXUS brand is! We were out of state for 3 wks and they continued to both keep in touch without being too pushy. When they finally saw THE one coming in soon, they were quick to help us grab it with a CC deposit! They were excellent about keeping us informed the whole way. VERY GOOD PR skills! WE are very impressed with Lexus Vegas! More
Thanks to Danielle, Jason and Luis for the excellent customer service! Simply, they know their work! It was my first visit to Lexus Sahara dealer shop, and guess what? I have NX350 key in my hand now! customer service! Simply, they know their work! It was my first visit to Lexus Sahara dealer shop, and guess what? I have NX350 key in my hand now! More
Buying a car at Lexus was so easy. Amanda was amazing to work with! She found me exactly what i wanted. I wont go anywhere else again. Amanda was amazing to work with! She found me exactly what i wanted. I wont go anywhere else again. More
I received an excellent and efficient customer service. I’ll definitely refer family and friends to Lexus dealer on Sahara location. Thanks again! I’ll definitely refer family and friends to Lexus dealer on Sahara location. Thanks again! More