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Lexus of Lakeway

Lakeway, TX

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rated
134 Reviews

108 Ranch Rd 620 S

Lakeway, TX

78734

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134 Reviews of Lexus of Lakeway

November 11, 2021

Brianna is the best !! A plus service from start to finish, and even called to check on us afterwards More

by starlasjy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna, Ryan, Chris
Nov 11, 2021 -

Lexus of Lakeway responded

Thank you for the great review! We appreciate your feedback here at Lexus of Lakeway!

November 11, 2021

The facility is pristine, the people are engaged and my Lexus is maintained properly. Carl is extremely knowledgeable. More

by Gordonjaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl service advisor and loan car/cashier
Nov 12, 2021 -

Lexus of Lakeway responded

Hello, thank you for your kind words. We are happy we could help. We look forward to serving you again in the future here at Lexus of Lakeway.

November 06, 2021

Great Dealership! Have had great experiences with this dealer. They are always responsible and ethical. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Nov 08, 2021 -

Lexus of Lakeway responded

Ed, thank you for sharing your wonderful review of us here at Lexus of Lakeway. We strive to provide the best service possible for our customers.

November 06, 2021

Alan G. is my service advisor and he’s great! Always provides a very personal touch and seems to aim to achieve maximum customer service. There’s a really nice customer lounge area on the second floor w More

by Ivy Sheppard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Gilley
Nov 08, 2021 -

Lexus of Lakeway responded

Thanks, Ivy! It's gratifying to see you had such a positive service experience with us. Please let us know if we can be of any further assistance. Safe travels!

November 06, 2021

Excellent service managers who completely explain the service to be performed and the cost. The ease of getting an appointment was appreciated. More

by nsut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Gilley
Nov 08, 2021 -

Lexus of Lakeway responded

Lexus of Lakeway appreciates the positive rating and review! We had a great time working with you and thank you for your business. Have a terrific day and stay safe!

November 04, 2021

Beautiful, clean, and making my appt was East with Mariin. Adam my service guy was extremely helpful, love the reception when arriving More

by Phillygirl1952
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, greeters
Nov 05, 2021 -

Lexus of Lakeway responded

Thank you for sharing your fantastic review of us here at Lexus of Lakeway. Our Service Team is the best. We always go above and beyond for our customers. We appreciate your business.

November 03, 2021

Good follow up and fast friendly service And was fast in Good follow up and fast friendly service And was fast in completing the sale, purchase More

by matt.swiggum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 08, 2021 -

Lexus of Lakeway responded

Hi, Matt! Thank you for the 5-stars and feedback. We look forward to future visits.

Nov 08, 2021 -

Lexus of Lakeway responded

Hi, Matt! Thank you for the 5-stars and feedback. We look forward to future visits.

November 03, 2021

Ashley was polite, organized, & knowledgeable. Dealership was clean, modern,efficient. Very positive vehicle purchase experience. More

by Paulroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Martell
Nov 03, 2021 -

Paulroy responded

Thank you, and Ashley, for a positive vehicle tradew experience

Nov 04, 2021 -

Lexus of Lakeway responded

Thank you for taking the time to share your feedback with us at Lexus of Lakeway. We're glad to learn we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 01, 2021

This was my first visit to the dealership since I leased my car. I made an appointment online. Met with Adam and I was given a loaner. Waiting area was beautiful. Car was ready fast. Was a perfect servi More

by jberczik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 02, 2021 -

Lexus of Lakeway responded

Thank you for the wonderful feedback! We are delighted to know that you had a good experience with our Service Department at Lexus of Lakeway, and we hope that you will continue to visit us in the future!

October 30, 2021

The very first time my husband and I met Joe we felt very welcomed. Joe has a magnetic personality and displays natural charm and charisma. I felt Joe really cared about and understood my interests and had More

by BJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Laumann
Oct 31, 2021 -

Lexus of Lakeway responded

Hi there, This is exactly what we like to hear, that our Sales Department went the extra mile to assist you into your vehicle. We hope that you enjoy your purchase and we appreciate your kind words. Thank you for choosing Lexus of Lakeway and don't hesitate to reach out if there is anything else we can do.

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