Lexus of Knoxville

Pleasant Experience From the time I drove in to the service department, the staff made me feel like an important customer. Shiloh is very pleasant and easy to work with, From the time I drove in to the service department, the staff made me feel like an important customer. Shiloh is very pleasant and easy to work with, and she kept me posted as to the status of my car. I appreciate the complementary clean-up to help offset the expensive service. The finished car was brought to the front for my convenience as I was paying my bill. Thanks for another pleasant service experience. More

Great Service, as usual I always feel listened to, and my concerns addressed expeditiously. Work is done well and timely. Easy to make service appointments online, and no wai I always feel listened to, and my concerns addressed expeditiously. Work is done well and timely. Easy to make service appointments online, and no wait upon arrival. More

Wonderful Experience Lexus of Knoxville has very helpful team that worked to find us the exact car we wanted. They were very patient as we drove different vehicles trying Lexus of Knoxville has very helpful team that worked to find us the exact car we wanted. They were very patient as we drove different vehicles trying to make up our mind. I could not ask for a better experience when buying a new car. They worked hard to ensure we were happy in every facet of the purchasing experience. More

It's the reason to buy a Lexus Over the last 17 years we have purchased 5 new cars from Lexus of Knoxville. We have never had an issue with any of the cars, and the service is trul Over the last 17 years we have purchased 5 new cars from Lexus of Knoxville. We have never had an issue with any of the cars, and the service is truly outstanding. In most cases it is less than 10 minutes from the time I arrive until I am driving out in my courtesy car. I enjoy driving a Lexus, but the service department is the reason that I do. More

Amazing Place Over the years, Lexus of Knoxville has provided top notch quality and service. The work is professional and the staff are extremely friendly, plus th Over the years, Lexus of Knoxville has provided top notch quality and service. The work is professional and the staff are extremely friendly, plus the ease of receiving a loaner car is great. The waiting area has many refreshments and the showroom is beautiful and clean. I greatly appreciate the communication through texts and phone calls. A+ More

GREAT!!! Always very helpful...I call Michael and he sets up an appointment. He gives us a car and calls us when our car is ready... Always very helpful...I call Michael and he sets up an appointment. He gives us a car and calls us when our car is ready... More

Fine as usual While this dealership is not the most economical, the work as performed is top notch. The waiting area is also well stocked to comfort the wait. While this dealership is not the most economical, the work as performed is top notch. The waiting area is also well stocked to comfort the wait. More

Service with a Smile Service personnel are always welcoming and attentive. Waiting on service at this dealership is very pleasurable. With many of the new models in the sh Service personnel are always welcoming and attentive. Waiting on service at this dealership is very pleasurable. With many of the new models in the showroom adjacent to the waiting area, planning for your next purchase while you wait is at your fingertips. More

Great as usual❗️ I always receive great service and courteous treatment at Lexus of Knoxville. They are my dealers of choice and I come from Chattanooga to buy and ha I always receive great service and courteous treatment at Lexus of Knoxville. They are my dealers of choice and I come from Chattanooga to buy and have my RX 350 serviced. More

Excellent service. Pleasant employees. Pleasant employees. Excellent Service. Comfortable waiting area in which I can read my book. Good snack bar with coffee and tea. Complimentary car Pleasant employees. Excellent Service. Comfortable waiting area in which I can read my book. Good snack bar with coffee and tea. Complimentary car wash at service or anytime requested. More