Lexus of Knoxville
Knoxville, TN
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Routine maintenance Great experience as usual, customer service as it should be. Always very helpful with questions or concerns I might have.. The lady that handles inbou Great experience as usual, customer service as it should be. Always very helpful with questions or concerns I might have.. The lady that handles inbound calls, is professional and always greets everyone walking into the dealership. More
Smooth and simple. Walked in and the car was ready to drive. No fuss. Price was good. I was on the road in no time. Love my Lexus. Walked in and the car was ready to drive. No fuss. Price was good. I was on the road in no time. Love my Lexus. More
Excellent service I always feel welcome and that they are taking good care of me and my car. I have no significant problems, although sometimes it is difficult to sche I always feel welcome and that they are taking good care of me and my car. I have no significant problems, although sometimes it is difficult to schedule a service appointment on the phone because there is no one to answer it. Calling a second time is sometimes necessary. More
Harry was the epitome of a service rep. Great service with a loaner while my car was in the shop.thorough check of the car and car wash. 50,000 mile check up. Great service with a loaner while my car was in the shop.thorough check of the car and car wash. 50,000 mile check up. More
25,000 mile checkup I always have a great experience at Lexus when dropping my Lexus off for an update.or maintenance. Everyone one is exceptionally friendly and very hel I always have a great experience at Lexus when dropping my Lexus off for an update.or maintenance. Everyone one is exceptionally friendly and very helpful. More
Sales staff Excellent knowledge of product. Very friendly and committed to excellent service. Showroom very nice. No problems arose during our visit. Look forward Excellent knowledge of product. Very friendly and committed to excellent service. Showroom very nice. No problems arose during our visit. Look forward to a very good relationship. More
Top Notch Your service team is highly professional and very concerned about the customer. The work was done within the hour and half they predicted. I love my Your service team is highly professional and very concerned about the customer. The work was done within the hour and half they predicted. I love my Lexus. More
Excellent Nordehl was very professional,informative and helpful through out the process. Everything occurred on time and as promised. The administrative process Nordehl was very professional,informative and helpful through out the process. Everything occurred on time and as promised. The administrative process was very easy and efficient. More
Routine servicing Stopped by the dealership for a routine oil change and tire rotation, they fit me in since we didn't have a reservation, we were out of there in short Stopped by the dealership for a routine oil change and tire rotation, they fit me in since we didn't have a reservation, we were out of there in short order, with a car wash and vacuumed. More
Great service Great service. Logan had the paper work ready before I arrived to pick the car up. The process was easy and I did not feel pressured. Thank you Great service. Logan had the paper work ready before I arrived to pick the car up. The process was easy and I did not feel pressured. Thank you More