Lexus of Knoxville

Awesome experience buying a new car. Zane Carpenter went far above and beyond to satisfy me . He treated me with dignity and respect . He is an asset to your company .He was very kind and Zane Carpenter went far above and beyond to satisfy me . He treated me with dignity and respect . He is an asset to your company .He was very kind and considerate .This is the fourth Lexus I've bought and I'm sure it won't be the last.The place was very clean . The other employees were very considerate as well. It was a pleasure doing business with you . More

Service as expected vehicle was ready when they said it would be service rep very attentive loaner vehicle clean and waiting when I arrived it was a pleasant as expected vehicle was ready when they said it would be service rep very attentive loaner vehicle clean and waiting when I arrived it was a pleasant experience More

Exceptional Service My service advisor, Shane, was as helpful as ever. He always goes out of his way to provide exceptional service. Also, the new vehicle cleaning crew My service advisor, Shane, was as helpful as ever. He always goes out of his way to provide exceptional service. Also, the new vehicle cleaning crew is 100% better than the last crew used! More

Great Service! Shiloh handles every little detail perfectly. Courtesy car is ready and waiting. Everything that is supposed to be serviced is. The vehicle is ready w Shiloh handles every little detail perfectly. Courtesy car is ready and waiting. Everything that is supposed to be serviced is. The vehicle is ready when it was promised. She even provides helpful hints on how to use the navigation and computer system more effectively. More

Great Job - Providing Service Shane communicates well and keeps me updates. Shane gets me in and out when I drop off the car and when I pick it up. Shane communicates well and keeps me updates. Shane gets me in and out when I drop off the car and when I pick it up. More

200000 mile checkup Always excellent We love our Alexis and we’re so happy at the 200,000 mile check up all we needed was timing belt and a few other adjustments. Our la Always excellent We love our Alexis and we’re so happy at the 200,000 mile check up all we needed was timing belt and a few other adjustments. Our last Lexus had close to 300,000 miles and we are hoping the same for this one. More

Very professional The service was efficient and high quality. I would recommend this dealership to anyone. It was easy and quick to schedule online and the loaner car The service was efficient and high quality. I would recommend this dealership to anyone. It was easy and quick to schedule online and the loaner car was helpful. More

Great Service and Customer Experience I had a great buying experience 2 and a half years ago. Zero problems with the car since then. Only new car (my first Lexus) that I have had that ther I had a great buying experience 2 and a half years ago. Zero problems with the car since then. Only new car (my first Lexus) that I have had that there haven't been any issues with. I have been treated very well when I have come back for regular maintenance. I have an odd work schedule an I have had no problem getting a loaner car the day before my maintenance is scheduled. My service advisor is Shane McKinney. He is top notch. More

Super service. Treated very well. RONALD H GENCORELL Was super at getting me in and on my way in a loaner while my car was serviced. Best experience yet. Car was finished fast and was RONALD H GENCORELL Was super at getting me in and on my way in a loaner while my car was serviced. Best experience yet. Car was finished fast and was shiny and clean. More