Lexus of Knoxville
Knoxville, TN
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Pleasant experience Scheduling the appointment was easy, getting into the dealership was fast, being greeted after arriving and advised what to do was helpful, meeting wi Scheduling the appointment was easy, getting into the dealership was fast, being greeted after arriving and advised what to do was helpful, meeting with Harry was pleasant, driving the loaner car was a great perk, and being notified via text when my car was ready allowed me to continue shopping and running errands. Shirley G. More
LEXUS GX 460 Service Review When I take my vehicle in for maintenance service Shiloh is the service representative I ask for. Over the years she has proven to be reliable, knowl When I take my vehicle in for maintenance service Shiloh is the service representative I ask for. Over the years she has proven to be reliable, knowledgeable, and trustworthy. More
Consummate professional Shiloh is the best she always takes great care of my family when we come in . .. She really cares about her customers , a great asset for Lexus. Shiloh is the best she always takes great care of my family when we come in . .. She really cares about her customers , a great asset for Lexus. More
Outstanding Vehicles-Outstanding People As a new Lexus owner, I am amazed by the caliber of people at my local dealership. Everyone I have encountered is courteous, knowledgeable and goes ou As a new Lexus owner, I am amazed by the caliber of people at my local dealership. Everyone I have encountered is courteous, knowledgeable and goes out of their way to make me feel welcome. Service is thorough and all my questions are researched and solid answers provided. More
Excellent Service The service team at Lexus of Knoxville always provide excellent service. They listen and always address any concern or request. I appreciate the Lexu The service team at Lexus of Knoxville always provide excellent service. They listen and always address any concern or request. I appreciate the Lexus team very much! More
Quick and precise service Listened to my concerns, accommodated all my needs. Quick and timely return, all job well done and completed. Well worth the visit and cost. Satisfact Listened to my concerns, accommodated all my needs. Quick and timely return, all job well done and completed. Well worth the visit and cost. Satisfaction and confidence in the work. Thumbs up. More
Five Star Service Experience! Michael Rodriguez is a GEM! "M-Rod" is such an asset to your company; he is thorough, well-spoken, witty, and he explained the services needed and eve Michael Rodriguez is a GEM! "M-Rod" is such an asset to your company; he is thorough, well-spoken, witty, and he explained the services needed and even helped to pare down some of my bill. I have 100% confidence that everything is right with my 2005 SC430 and have always enjoyed my experiences with Lexus of Knoxville. More
NO problem Had no problem than having to wait a long time for the air bag to come in after recall. Other than that no problem. Why 25 words? It only took me 24. Had no problem than having to wait a long time for the air bag to come in after recall. Other than that no problem. Why 25 words? It only took me 24. More
Excellent Service Shane always takes care of us and makes sure we are provided excellent service. We appreciate the Lexus staff very much! Thank you for being depen Shane always takes care of us and makes sure we are provided excellent service. We appreciate the Lexus staff very much! Thank you for being dependable! More
Very nice people. Wonderful waiting area Very nice people and wonderful waiting area. Clean and comfortable. Loved that they washed my car. Great snacks. Felt comfortable with them taking ca Very nice people and wonderful waiting area. Clean and comfortable. Loved that they washed my car. Great snacks. Felt comfortable with them taking care if my car More