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Lexus of Knoxville

Knoxville, TN

not yet
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1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

November 18, 2017

Pleasant experience Scheduling the appointment was easy, getting into the dealership was fast, being greeted after arriving and advised what to do was helpful, meeting wi More

by Shirley G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Gencorelli
Nov 20, 2017 -

Lexus of Knoxville responded

Shirley, Thank you for the positive review! We are glad that your visit at our service center was enjoyable! We hope to see you back at our dealership again! Sincerely, Lexus of Knoxville

November 18, 2017

LEXUS GX 460 Service Review When I take my vehicle in for maintenance service Shiloh is the service representative I ask for. Over the years she has proven to be reliable, knowl More

by Rattlerhuie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh
Nov 20, 2017 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your repeat business, and hope to see you at our dealership for many more years to come! Sincerely, Lexus of Knoxville

November 17, 2017

Consummate professional Shiloh is the best she always takes great care of my family when we come in . .. She really cares about her customers , a great asset for Lexus. More

by John D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh in service department
Nov 20, 2017 -

Lexus of Knoxville responded

John, Thank you for the positive review! We are glad that Shiloh was able to make your experience enjoyable! We as well find her to be a great asset to our team! Sincerely, Lexus of Knoxville

November 16, 2017

Outstanding Vehicles-Outstanding People As a new Lexus owner, I am amazed by the caliber of people at my local dealership. Everyone I have encountered is courteous, knowledgeable and goes ou More

by Michael Shepherd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Giancorelli
Nov 17, 2017 -

Lexus of Knoxville responded

Michael, Thank you for the positive review! We love hearing such great comments about our organization, as it shows the dedication we have to our work. We greatly appreciate your business, and hope you continue to utilize Lexus of Knoxville for all of your vehicle needs! Sincerely, Lexus of Knoxville

November 15, 2017

Excellent Service The service team at Lexus of Knoxville always provide excellent service. They listen and always address any concern or request. I appreciate the Lexu More

by Proud Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh, Harry
Nov 16, 2017 -

Lexus of Knoxville responded

Thank you for the positive review! We are very glad to hear that our staff was able to make your experience enjoyable! We look forward to seeing you back at our dealership! Sincerely, Lexus of Knoxville

November 14, 2017

Quick and precise service Listened to my concerns, accommodated all my needs. Quick and timely return, all job well done and completed. Well worth the visit and cost. Satisfact More

by Jepu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot remember
Nov 15, 2017 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad that our staff was able to accommodate your needs! We greatly appreciate your business! Sincerely, Lexus of Knoxville

November 08, 2017

Five Star Service Experience! Michael Rodriguez is a GEM! "M-Rod" is such an asset to your company; he is thorough, well-spoken, witty, and he explained the services needed and eve More

by theotheramyadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Nov 08, 2017 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad that Michael was able to make your experience enjoyable! We hope you enjoy your 2005 SC430 for many more years to come! Sincerely, Lexus of Knoxville

November 08, 2017

NO problem Had no problem than having to wait a long time for the air bag to come in after recall. Other than that no problem. Why 25 words? It only took me 24. More

by 12345
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember the ladies name.
Nov 08, 2017 -

Lexus of Knoxville responded

Thank you for the positive review! We do apologize for the long wait time, but are glad we were able to get your recall addressed. We hope to see you back at our dealership again! Sincerely, Lexus of Knoxville

November 08, 2017

Excellent Service Shane always takes care of us and makes sure we are provided excellent service. We appreciate the Lexus staff very much! Thank you for being depen More

by Sheila H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McKinney
Nov 08, 2017 -

Lexus of Knoxville responded

Sheila, Thank you for the positive review! We are glad that our dependable staff was able to make your visit to our dealership worthwhile! We look forward to seeing you at Lexus of Knoxville again! Sincerely, Lexus of Knoxville

November 07, 2017

Very nice people. Wonderful waiting area Very nice people and wonderful waiting area. Clean and comfortable. Loved that they washed my car. Great snacks. Felt comfortable with them taking ca More

by Angie Mcmahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nolan
Nov 08, 2017 -

Lexus of Knoxville responded

Angie, Thank you for the positive review! We are glad to hear such raving comments about our dealership, as we work hard to ensure our location is topnotch. We greatly appreciate your business, and look forward to seeing you back at our dealership for your next Lexus need. Sincerely, Lexus of Knoxville

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