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Lexus of Knoxville

Knoxville, TN

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1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

January 08, 2018

Great experience buying a car Have purchased two vehicles here. Both were exceptional experiences. I hate buying cars but these folks made it easy and I’m looking forward to a long More

by Vol_freak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brice Reynolds, Daniel Carr, Brian McCulloch
Jan 08, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you enjoy your recently purchased vehicle for many years to come! Sincerely, Lexus of Knoxville

January 08, 2018

Knoxville is King I purchased my vehicle at Cool Springs in Franklin, TN. I have had a few problems with that dealership. I decided to come to Knoxville for my first More

by mrsbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I CANNOT REMEMBER NAME OF SERVICE EMPLOYEE, BUT HE WAS EXCELLENT!
Jan 09, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad our dealership was able to make your experience enjoyable! We greatly appreciate your business! Sincerely, Lexus of Knoxville

January 08, 2018

Always Great Service Jamison always takes great care while my car is being serviced. The loaner is greatly appreciated, and my car is always returned cleaned and everythin More

by Toobusyvol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe
Jan 08, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad that Jamison has continually taken great care of you and your vehicle during your visits! We look forward to seeing you at our dealership again! Sincerely, Lexus of Knoxville

January 06, 2018

Great as Always Shiloh takes great care of her customers, and the crew does a great job every time. Have been bringing my car to Lexus of Knoxville for almost ten ye More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Jan 08, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! It is always wonderful for us to hear such excellent comments about our staff! We look forward to seeing you back at our dealership for your next service need! Sincerely, Lexus of Knoxville

January 06, 2018

Purchased RX350 We are pleased with the service we got. They were very helpful. We Would definitely recommend you check them out. Very professional and knowledgab More

by Somers, D&J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Waggoner
Jan 08, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad our staff was able to make your visit enjoyable, and we greatly appreciate your business! Sincerely, Lexus of Knoxville

December 31, 2017

35K service 35K mile service was done well, and done quickly and efficiently. Not the cheapest place to have this service, but I can feel confident it was done co More

by Joe Friday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Gencorelli
Jan 02, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad that our service team was able to make your visit enjoyable! Sincerely, Lexus of Knoxville

December 31, 2017

service experience Service experience was excellent as it usually is. I have been getting my Lexus serviced at this dealership since I purchased my Lexus in 1998. My S More

by lexus owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph, Shane McKinney
Jan 02, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your continual business at our dealership! Sincerely, Lexus of Knoxville

December 24, 2017

Auto butler All service was good. The auto butler did not get all the bird poo off the car. There were many spots where the bird stuff was still there and if the More

by Gjk1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Dec 27, 2017 -

Lexus of Knoxville responded

Thank you for the feedback! We will use your insight in an effort to further enhance our business functions. We greatly appreciate your business! Sincerely, Lexus of Knoxville

December 24, 2017

Getting Service Here is a Pleasurable Experience I look forward to bringing my car to Lexus of Knoxville for its recommended service. Even though it's a one-and-a-half-hour drive each way, the waitin More

by Worldtravelerdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Dec 27, 2017 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad to hear that you take such significant time out of your day to come to our dealership, as it is apparent we have left a positive, lasting impression. We hope to see you at our dealership again! Sincerely, Lexus of Knoxville

December 23, 2017

Lexus purchase Very pleased with our recent purchase. Lexus of Knoxville always makes the process of buying less onerous. Great selection of vehicles on the lot. Ser More

by Lexusmakesmywifehappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Knight, Derek Fisher
Dec 27, 2017 -

Lexus of Knoxville responded

Thank you for the stellar review! We greatly appreciate the kind words, and we look forward to seeing you back at our dealership again! Sincerely, Lexus of Knoxville

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