Lexus of Knoxville

Customer Focused, Courteous and Professional The entire staff at Lexus of Knoxville exceeded expectations from my initial test drive to the closing of my vehicle. Brice was knowledgeable and pre The entire staff at Lexus of Knoxville exceeded expectations from my initial test drive to the closing of my vehicle. Brice was knowledgeable and prepared to answer my questions based off of the conversation pieces discussed prior to my appointment. He was helpful but not pushy, and ultimately worked on my behalf to make sure that I got into the Lexus vehicle that fit my needs within my budget. From the sales floor to the finance office to the dedicated onsite technology specialist, every single person on the Lexus of Knoxville team made it clear they were appreciative and happy to welcome me to the Lexus family. More

Exceptional as always! Always a great experience! Jamison walks you through the process and let’s you know exactly what is going on with your vehicle every step of the way. Always a great experience! Jamison walks you through the process and let’s you know exactly what is going on with your vehicle every step of the way. The staff always makes you feel like you’re part of the family and are very eager to help. Would recommend Lexus of Knoxville to anyone. More

Enjoyable Very good experience. Chris Nolan is great at putting you at ease while showing the utmost respect. I highly recommend this dealership as the entire Very good experience. Chris Nolan is great at putting you at ease while showing the utmost respect. I highly recommend this dealership as the entire staff actually seems happy with what they do and are committed to customer satisfaction. Also, a special thanks to James Kanipe helping to close the deal, and to Colton Slagley for spending so much time with us explaining every option available. I can’t rate service as yet since ours was a purchase. Hopefully it will be as good as the sales department. More

Superb service department. I am very happy with the service quality I have received over 16 years. Very professional people. Service specialists are excellent and I highly reco I am very happy with the service quality I have received over 16 years. Very professional people. Service specialists are excellent and I highly recommend Lexus of Knoxville. More

Easy Peasy From start to finish Brian was friendly, professional, knowledgeable and gave us all the information we needed to make a decision about the vehicle we From start to finish Brian was friendly, professional, knowledgeable and gave us all the information we needed to make a decision about the vehicle we purchased. Pleasant experience! More

Great Experience We didn't plan to buy a car (five hours away from home), but we found the car we wanted! Salesman Brian McCullough helped make this an easy process a We didn't plan to buy a car (five hours away from home), but we found the car we wanted! Salesman Brian McCullough helped make this an easy process and we got exactly what we wanted--great car and great price. More

Pristine preowned From Knoxville originally. Live in Midwest currently & didn’t want a rust belt used car. Catherine Vandergriff found perfect car, fantastic price. THA From Knoxville originally. Live in Midwest currently & didn’t want a rust belt used car. Catherine Vandergriff found perfect car, fantastic price. THANKS SO MUCH!!! More

Amazing I’ve bought several vehicles at the dealership and Catherine has always been my salesperson. Dealing with her is like dealing with a family member. I’ve bought several vehicles at the dealership and Catherine has always been my salesperson. Dealing with her is like dealing with a family member. She is amazing! More

Great service!!! I have been a Lexus owner for 6 years, Lexus of Knoxville has always provided me with excellent customer service and the highest quality vehicles I ha I have been a Lexus owner for 6 years, Lexus of Knoxville has always provided me with excellent customer service and the highest quality vehicles I have ever owned. More

Super Nice! This is the best experience we’ve ever had purchasing a vehicle. Everyone was so nice and easy to work with! Brice was great! We will definitely be ba This is the best experience we’ve ever had purchasing a vehicle. Everyone was so nice and easy to work with! Brice was great! We will definitely be back next time we’re in the market for a new car! More