Lexus of Knoxville

Platinum Service Lexus offers the best service available. That makes me a loyal Lexus brand customer. Efficiency and desire to please the customer,exceeds my expectat Lexus offers the best service available. That makes me a loyal Lexus brand customer. Efficiency and desire to please the customer,exceeds my expectations every time. Thanks you for making service a stress-free occasion. More

Service From the Brand, to the Service, to the Dealership, to the Staff, one word says it all "AWESOME". Jamison in the service department is very profession From the Brand, to the Service, to the Dealership, to the Staff, one word says it all "AWESOME". Jamison in the service department is very professional, knowledgeable and friendly. He always goes out of his way to provide me with exceptional service. More

24,000 mile service Done on time even with an unexpected piece of warranty work. This also included a minor repair that was unexpected. They have the facilities to perfor Done on time even with an unexpected piece of warranty work. This also included a minor repair that was unexpected. They have the facilities to perform almost anything in house. More

Getting better We’ve been doing business with Lexus of Knoxville for seven years now. Seen the place go from top notch to the gutter. I’ve had as many bad experience We’ve been doing business with Lexus of Knoxville for seven years now. Seen the place go from top notch to the gutter. I’ve had as many bad experiences as I have good experiences with every department. Of the five lexuses we’ve purchased, we were only disappointed in one of them, the CT. I love the Lexus brand. The quality of their product is “truly outstanding.” My previous experience had me so disgusted I was ready to leave Lexus completely and go to another brand. At the end of my lease, Brice Reynolds contacted me. Seemed to be a straight shooter. Didn’t hesitate to tell me the things I didn’t want to hear. So I decided to give Lexus of Knoxville one more chance. I’m glad I did. Brice was honest and straight up. Very helpful and accommodating. It was obvious he wanted to us and the dealership to benefit. Lexus of Knoxville needs more people like him. I’ve had some issues with the service department. But I have always been able to depend on Michael Haun to make thing right. Judge by this most recent experience, it seems Lexus of Knoxville my be back on the right track. More

Excellent service I am always satisfied with the services I receive from Shane. I trust his knowledge and advice which is very important to be as I am not a mechanic I am always satisfied with the services I receive from Shane. I trust his knowledge and advice which is very important to be as I am not a mechanic More

Great experience Need a nice car? Go to Lexus of Knoxville. Brian McCulloch is kind, knowledgable and very easy to work with. He helped me make a wise choice based on Need a nice car? Go to Lexus of Knoxville. Brian McCulloch is kind, knowledgable and very easy to work with. He helped me make a wise choice based on my needs. He cares about his customers, not just selling a car. I would definitely buy from him again! More

40,000 service My setvice was excellent for the moment I arrived all the way thru picking up my car. Every staff member was courteous and the whole process ws very My setvice was excellent for the moment I arrived all the way thru picking up my car. Every staff member was courteous and the whole process ws very well run More

Great service experience This dealership treats customers so very nicely. Always friendly and courteous to me which I very much appreciate. The service on my car was very exce This dealership treats customers so very nicely. Always friendly and courteous to me which I very much appreciate. The service on my car was very excellent. More

Great Experience Brian is top notch! Honest, genuine and felt like family from the beginning - never felt pressured out of my price range and he worked for weeks to fi Brian is top notch! Honest, genuine and felt like family from the beginning - never felt pressured out of my price range and he worked for weeks to find me exactly what I was looking for. Highly recommend More

Great customer service From the moment I walked in the door, I felt like I was home. I was met immediately by friendly faces. No one was pushy and I didn’t feel pressured. I From the moment I walked in the door, I felt like I was home. I was met immediately by friendly faces. No one was pushy and I didn’t feel pressured. In fact, I just felt like I was hanging out and looking at cars amongst friends. Brian took very good care of me, he worked out a great deal that worked with my budget, and even threw in a few extras he knew I wanted. Everyone was very professional and extremely friendly. Im very pleased with my overall experience, Brian was Awesome, and I don’t plan on going anywhere else in the future! More