Lexus of Knoxville

Routine service. Shane was excellent. He was professional and courteous. He was knowledgeable and helpful when additional work was required. He was prepared for my Shane was excellent. He was professional and courteous. He was knowledgeable and helpful when additional work was required. He was prepared for my arrival and had a loner car ready for me to use. More

Awesome! Always a great experience each time I have been to this dealership. I will be back and recommend my family and friends to buy a car here. Always a great experience each time I have been to this dealership. I will be back and recommend my family and friends to buy a car here. More

20K mile service and alignment. Always friendly and helpful!! treat me wonderful, like it was the day I was purchasing the car. I love Lexus of Knoxville!!! My dealership of choice-: Always friendly and helpful!! treat me wonderful, like it was the day I was purchasing the car. I love Lexus of Knoxville!!! My dealership of choice-:) More

Great first experience buying a car! This is the first time I’ve experienced purchasing a vehicle and Jerry made it very easy for me. Really loved getting a chance to work with him and th This is the first time I’ve experienced purchasing a vehicle and Jerry made it very easy for me. Really loved getting a chance to work with him and the people at LEXUS of Knoxville. Would definitely recommend! More

Henry The Best I recently had my car serviced which I have been doing for years.Henry took care of me and was by far the best service I've had!He text me when my car I recently had my car serviced which I have been doing for years.Henry took care of me and was by far the best service I've had!He text me when my car was being cleaned up and then sent a text when it was finished.I usually have to go in and wait for my keys and receipt,but Henry had everything ready for me.He was so nice and really seemed to enjoy his job. More

Trustworthy dealer that’s easy to work with I recently purchased a Lexus RX from Lexus of Knoxville and it was a great experience. I live outside of the area, but was in town visiting family ear I recently purchased a Lexus RX from Lexus of Knoxville and it was a great experience. I live outside of the area, but was in town visiting family earlier in the year. I went in to explain the suv I was looking for and at the time they did not have one with my exact specifications. Brice continued following up with me for several months as they got new RX’s in. After 4 months, the perfect one came in and Brice contacted me immediately. I did the entire transaction and negotiation (including trade in) remotely and it was a very positive experience. More

service My visit was just for service on my air conditioner and diagnosis for a door lock actuator on the rear divers side door that is not working. My visit was just for service on my air conditioner and diagnosis for a door lock actuator on the rear divers side door that is not working. More

Routine service My review is based upon exceptional effort to accommodate me by my associate; the timely fashion service was provided; the ease of transaction; the av My review is based upon exceptional effort to accommodate me by my associate; the timely fashion service was provided; the ease of transaction; the availability and quality of loaner; the quality of work performed More

Excellent Service! I have used Lexus dealerships in two different states as our family moves around a lot. Lexus of Knoxville and Brian McCulloch were phenomenal! I wi I have used Lexus dealerships in two different states as our family moves around a lot. Lexus of Knoxville and Brian McCulloch were phenomenal! I will always use Lexus of Knoxville and Brian McCulloch no matter where we live! More

Used car purchase at Lexus of Knoxville After several weeks of searching the web and various lots in the region, I checked the site of my local Lexus dealer only to find exactly what I had b After several weeks of searching the web and various lots in the region, I checked the site of my local Lexus dealer only to find exactly what I had been looking for. I contacted a friend that had switched to the Toyota dealer next door, Gary Hughes, to see who he would recommend I talk to about the vehicle. He told me that all the salespeople there were great but that Brian would be the choice for me. We had several of the same contacts and had both graduated from Sweetwater High. He and the staff at Lexus made this as easy and painless as car buying should be. More