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Lexus of Knoxville

Knoxville, TN

not yet
rated
1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

May 10, 2018

My certified RX 350 2015 model I came in to get my air conditioning system fixed on my 2011 RX 350 and drove off with a certified 2015 RX 350 with Navigation. My experience with Br More

by T-Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Martin, Daniel Flores, Michael Rodriguez, Logan Waggoner, Adam Vance, Brice Reynolds, Hunter Knight, Jamison Stroupe, Andrew Grassell
May 11, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and we hope to see you at our dealership again! Sincerely, Lexus of Knoxville

May 08, 2018

Service is always Excellent Shiloh is always a pleasure to deal with! We take all of our Lexus vehicles here for service because we can count on excellent work and friendly profe More

by vthompson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
May 09, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! It is always wonderful to hear about the superior customer service at our dealership! We look forward to seeing you again! Sincerely, Lexus of Knoxville

May 06, 2018

Great service. ALWAYS! Shane always provides excellent service! He provides a loaner car so I can leave for work, and my car service doesn’t disrupt my day. He updates me if More

by Sheila H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Haun, Shane McKinney
May 07, 2018 -

Lexus of Knoxville responded

Shelia, Thank you for the positive review! We look forward to seeing you again! Sincerely, Lexus of Knoxville

May 05, 2018

First time Lexus Buyer I had a wonderful experience at Lexus of Knoxville. The entire staff was friendly and helpful. My salesman, Brice, was honest, patient (even after m More

by New Lexus owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Reynolds, Andrew Grassell
May 07, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad our team was able to make your visit enjoyable! Sincerely, Lexus of Knoxville

May 03, 2018

Outstanding Service Got in super easy! No waiting for loaner, no waiting when finished. couldn't ask for an easier way to get service on your vehicles! More

by ccarr20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Page
May 07, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We hope to see you at our dealership again! Sincerely, Lexus of Knoxville

May 03, 2018

Lexus Service I love coming to this Lexus dealership because of the friendliness and the quality of work. I love getting a loaner so I can go about my day without More

by Maddox, Dolores 46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
May 07, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We hope to see you again! Sincerely, Lexus of Knoxville

May 02, 2018

Harry is always awesome and informative Harry is the best He always makes me feel welcomed and makes me comfortable in what’s needed for my vehicle. Thanks Harry for all you do and for bei More

by Lexowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Gencorelli
May 03, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad to hear that Harry has continually made your visits to our dealership enjoyable. We hope to see you again! Sincerely, Lexus of Knoxville

May 02, 2018

Employees who listen to needs/wants We have purchased two SUVs and have nothing but praise for the way they serviced us and our cars. The people at Lexus do a GREAT job. More

by Joyful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brackett,Phil Johnson, Colton Slagley, Tina (receptionist), Daniel Flores, Michael Haun, Catherine Vandergriff, Nordehl Unbehaun, Shiloh Randolph, Jamison Stroupe, Shane McKinney, Kevin Page
May 03, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are very glad to read your love for our organization! We greatly appreciate your business! Sincerely, Lexus of Knoxville

May 01, 2018

First clas plus plus This dealership and my service advisor always delivers on whatever work we’ve discussed and they always provide an excellent loaner car unlike other d More

by Macdaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
May 02, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad to hear that our dealership has continually made your visits enjoyable! We hope to see you again! Sincerely, Lexus of Knoxville

April 26, 2018

Lexus of Knoxville I was looking for a used car that would be a good investment. Lexus of Knoxville has some of the highest rated sales consultants. Catherine helped me. More

by Zada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catherine Vandergriff, Andrew Grassell
Apr 30, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad Catherine was able to make your experience enjoyable! We hope you enjoy your recently purchased vehicle for many years to come! Sincerely, Lexus of Knoxville

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