
Lexus of Knoxville
Knoxville, TN

Filter Reviews by Keyword
By Type
Showing 1,008 reviews
My certified RX 350 2015 model I came in to get my air conditioning system fixed on my 2011 RX 350 and drove off with a certified 2015 RX 350 with Navigation. My experience with Br I came in to get my air conditioning system fixed on my 2011 RX 350 and drove off with a certified 2015 RX 350 with Navigation. My experience with Brice and the whole sales staff was outstanding they couldn’t have been more helpful and made the whole process smooth and easy. Brice accompanied me to take the vehicle to my wife to see during his busy schedule day. I highly recommend this Lexus Dealer to whomever may need a new or used automobile. Thanks Terry Krug More
Service is always Excellent Shiloh is always a pleasure to deal with! We take all of our Lexus vehicles here for service because we can count on excellent work and friendly profe Shiloh is always a pleasure to deal with! We take all of our Lexus vehicles here for service because we can count on excellent work and friendly professional service personnel. More
Great service. ALWAYS! Shane always provides excellent service! He provides a loaner car so I can leave for work, and my car service doesn’t disrupt my day. He updates me if Shane always provides excellent service! He provides a loaner car so I can leave for work, and my car service doesn’t disrupt my day. He updates me if they encounter any concerns about my vehicle. He texts to let me know an approximate time when it will be ready so I can plan in advance. Shane is GREAT!!! More
First time Lexus Buyer I had a wonderful experience at Lexus of Knoxville. The entire staff was friendly and helpful. My salesman, Brice, was honest, patient (even after m I had a wonderful experience at Lexus of Knoxville. The entire staff was friendly and helpful. My salesman, Brice, was honest, patient (even after my 3rd trip to the dealership in one week), and listened and responded to my requirements. After taking multiple test drives, I decided on the RX350 and I couldn’t be happier! I would recommend the Lexus of Knoxville experience to everyone. A very satisfied Lexus Owner More
Outstanding Service Got in super easy! No waiting for loaner, no waiting when finished. couldn't ask for an easier way to get service on your vehicles! Got in super easy! No waiting for loaner, no waiting when finished. couldn't ask for an easier way to get service on your vehicles! More
Lexus Service I love coming to this Lexus dealership because of the friendliness and the quality of work. I love getting a loaner so I can go about my day without I love coming to this Lexus dealership because of the friendliness and the quality of work. I love getting a loaner so I can go about my day without waiting for my car to get serviced or have to find someone to pick me up and bring me back. More
Harry is always awesome and informative Harry is the best He always makes me feel welcomed and makes me comfortable in what’s needed for my vehicle. Thanks Harry for all you do and for bei Harry is the best He always makes me feel welcomed and makes me comfortable in what’s needed for my vehicle. Thanks Harry for all you do and for being REAL More
Employees who listen to needs/wants We have purchased two SUVs and have nothing but praise for the way they serviced us and our cars. The people at Lexus do a GREAT job. We have purchased two SUVs and have nothing but praise for the way they serviced us and our cars. The people at Lexus do a GREAT job. More
First clas plus plus This dealership and my service advisor always delivers on whatever work we’ve discussed and they always provide an excellent loaner car unlike other d This dealership and my service advisor always delivers on whatever work we’ve discussed and they always provide an excellent loaner car unlike other dealerships. More
Lexus of Knoxville I was looking for a used car that would be a good investment. Lexus of Knoxville has some of the highest rated sales consultants. Catherine helped me. I was looking for a used car that would be a good investment. Lexus of Knoxville has some of the highest rated sales consultants. Catherine helped me. She found multiple reliable used cars and was honest about each one of them with me. We test drove them and she was very thorough. Catherine helped me look at every aspect of the cars. We found the right one for me. I couldn’t be happier with my purchase and the help I received! Thank you so much Catherine for the help. I will be coming back for my next vehicle. More