Lexus of Knoxville

service very good service. Shiloh did a great job. Very fast and efficient. Great job 10 stars to all Thank you so much for a quick service very good service. Shiloh did a great job. Very fast and efficient. Great job 10 stars to all Thank you so much for a quick service More

Easy and convenient Friendly receptionists and service reps. Quick response time and good quality service. Did not buy from other dealers because of the dealer’s reputati Friendly receptionists and service reps. Quick response time and good quality service. Did not buy from other dealers because of the dealer’s reputation and have not been disappointed. More

Stellar This was my 2nd service at this dealership. I did not purchase here, but I will when I am ready to trade--all because of excellent service department This was my 2nd service at this dealership. I did not purchase here, but I will when I am ready to trade--all because of excellent service department. More

Great care They do everything right. They were expecting me, had the loaner, listened well, and texted me when it was ready. Car looked like new. And the free co They do everything right. They were expecting me, had the loaner, listened well, and texted me when it was ready. Car looked like new. And the free coffee, spring water, and cookies are a nice touch. More

Great experience. Very professional staff. Great service and follow up after the sale. Brian, Brooke and Chris have all been great to work with. Appreciate the courtesy Very professional staff. Great service and follow up after the sale. Brian, Brooke and Chris have all been great to work with. Appreciate the courtesy and professionalism. More

Service on RX 350 Shiloh got us in & out quickly. We always appreciate the RX 350 loaner vehicle. It makes it very easy to get errands run while car is being serviced Shiloh got us in & out quickly. We always appreciate the RX 350 loaner vehicle. It makes it very easy to get errands run while car is being serviced. Thank You. More

Written estimate Took my ES 350 for blind spot malfunction repair issue got a written estimate for 568.00 scheduled repair to be done they called me changed the estima Took my ES 350 for blind spot malfunction repair issue got a written estimate for 568.00 scheduled repair to be done they called me changed the estimate to 3500.00. FAKE DEALERSHIP More

Recent service appointment Excellent treatment by Service Adviser Shiloh Randolph! She has helped me during the last several service visits, and the vehicle is always serviced Excellent treatment by Service Adviser Shiloh Randolph! She has helped me during the last several service visits, and the vehicle is always serviced appropriately and delivered on time. More

Great dealership I have always had a great experience in the service department at Lexus of Knoxville. They are very organized . . . Shiloh Randolph is a fantastic rep I have always had a great experience in the service department at Lexus of Knoxville. They are very organized . . . Shiloh Randolph is a fantastic representative!! More

STEERING WHEEL GROAN SAERVICE WAS DONE ON TIME AND EVERYONE WAS VERY COURTEOUS everyone AT THE DEALERSHIP IS ALWAYS VERY FRIENDLY AND ITS A COMFORTABLE ATMOSPHERE wORK WE SAERVICE WAS DONE ON TIME AND EVERYONE WAS VERY COURTEOUS everyone AT THE DEALERSHIP IS ALWAYS VERY FRIENDLY AND ITS A COMFORTABLE ATMOSPHERE wORK WE HAD WAS UNDER WARRANTY More