Lexus of Knoxville

Fabulous Service and Care! Everyone greeted us and treated us as special clients! From the guys in the drive in service bays, to our Service Advisor... They were ready for u Everyone greeted us and treated us as special clients! From the guys in the drive in service bays, to our Service Advisor... They were ready for us, had a loaner car (new) ready and waiting, advised us on the time frame, arranged to notify us when our car would be done via mobile communications, and sent us on our way within minutes! No waiting room necessary. When we returned to pick up our freshly serviced and washed car, we were out of there within 15 minutes! What more can you expect! More

Excellent as always, best around anywhere. Harry’s great to work with. Everything is always done in a timely manner and pick up is always the time given when w as always, best around anywhere. Harry’s great to work with. Everything is always done in a timely manner and pick up is always the time given when we bring the car in for service. More

Excellent service , prompt and accurate communication. Service as expected. Timely delivery of the vehicle. Pricing of services discussed ahead of time. Will continue u , prompt and accurate communication. Service as expected. Timely delivery of the vehicle. Pricing of services discussed ahead of time. Will continue using their service department . More

Always a pleasure to deal with Michael Rodriguez I recently purchased new tires and the company told me Lexus could not have been rotating my tires as often as was on my service invoice due to the ex I recently purchased new tires and the company told me Lexus could not have been rotating my tires as often as was on my service invoice due to the extreme difference in the wear of the tires. Also Lexus had left the worse worn tire on the front right which is the wheel doing the most work. I was not happy to hear that news. More

Quality and value in both the product and after sale service This dealership embodies professionalism in every customer interaction. From the receptionist to the sales staff and the service writers there is an a This dealership embodies professionalism in every customer interaction. From the receptionist to the sales staff and the service writers there is an aura of confidence. More

Maintenance I brought this car in for a maintenance appointment. It was very nice to be able to mention several concerns. The Lexus staff was very kind and cu I brought this car in for a maintenance appointment. It was very nice to be able to mention several concerns. The Lexus staff was very kind and curious Thank you More

Great service and experience! I had terrific customer service from both the sales rep, Brian, and the finance rep, Daniel. I had a great experience purchasing my Infiniti Q60 Sport I had terrific customer service from both the sales rep, Brian, and the finance rep, Daniel. I had a great experience purchasing my Infiniti Q60 Sport from them and absolutely love my new vehicle! Thank you Lexus of Knoxville! More

Audi Q5 I was in the market for a used vehicle after totaling my previous SUV by hitting a deer. Brian was helpful and let me take the car for a few hours to I was in the market for a used vehicle after totaling my previous SUV by hitting a deer. Brian was helpful and let me take the car for a few hours to drive on my own. I would recommend Lexus of Knoxville without hesitation. More

Best Service always friendly, very quick and helpful. Loaner car is very much appreciated. very helpful to work with people who know my vehicle and make sure servi always friendly, very quick and helpful. Loaner car is very much appreciated. very helpful to work with people who know my vehicle and make sure service is done correctly. More

Lexus of Knoxville is the Best! Entire staff at Lexus of Knoxville are EXCEPTIONAL! They are friendly, knowledgeable and truly go above and beyond to please a customer. I am a Lexu Entire staff at Lexus of Knoxville are EXCEPTIONAL! They are friendly, knowledgeable and truly go above and beyond to please a customer. I am a Lexus customer for life based on their service, and their cars aren’t half bad either! 😜 More