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Lexus of Knoxville

Knoxville, TN

not yet
rated
1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

June 22, 2018

Lexus has great employees! Harry is so kind and does a great job and well as the other service people that greet you when you first arrive. When I leave I know my car is in grea More

by AllenRX350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Gencorelli
Jun 22, 2018 -

Lexus of Knoxville responded

Allen, Thank you for the review! We are happy to hear that you were treated with kindness and that you felt comfortable with our service consultant Harry Gencorelli. We appreciate you sharing your experience with us and we look forward to seeing you next time! Sincerely, Aiden Thurston Lexus of Knoxville

June 21, 2018

Happy Lexus owner! I had an excellent buying experience thanks to James and Brooke (technology specialist). These two were phenomenal and made buying a car effortless an More

by HeatherP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Flores, James Kanipe, Brooke Penfield, Phil Johnson
Jun 22, 2018 -

Lexus of Knoxville responded

Heather, Thank you so much for your review. We are happy to hear about your experience with our team members, Brooke and James! Glad they were able to make your car buying experience effortless and fun. We thank you for choosing Lexus of Knoxville and look forward to seeing you during your next visit! Sincerely, Aiden Thurston Lexus of Knoxville

June 19, 2018

Great service Ease of making appt , received courtesy car and speedy service. Do not like completing these surveys. If service was not satisfactory, I would let the More

by Lexus owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Jun 19, 2018 -

Lexus of Knoxville responded

Valued Customer, Thank you very much for your review. We always appreciate customer feedback at Lexus of Knoxville as we are always looking for ways to improve. Thanks for coming in! We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Lexus of Knoxville

June 19, 2018

Respectful 90,000 mile service Always treated with respect Courteous Resourceful Honest....honest Values my time Commitment to Excellence evident A More

by Carey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe
Jun 22, 2018 -

Lexus of Knoxville responded

Carey, Thank you for the review. We at Lexus always appreciate our customers feedback and we are happy to hear about your positive experience at our dealership! We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Lexus of Knoxville

June 19, 2018

Took vehicle in for an oil change, tire rotation, etc. All representatives were courteous and the service was completed in a good time frame. We waited for the service to be performed and were very comfor More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Jun 22, 2018 -

Lexus of Knoxville responded

David, Thank you for your review. We are very happy to hear about your positive experience with our service department. The coffee and cookies sure are delicious, aren't they? We thank you for choosing Lexus of Knoxville and we look forward to seeing you during your next visit! Sincerely, Aiden Thurston Lexus of Knoxville

June 18, 2018

Best Car buying experience Brian was awesome! We were treated exceptionally well! He was professional courteous and was able to connect with us on a personal level. We will defi More

by Kmhill27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCulloch, Andrew Grassell
Jun 19, 2018 -

Lexus of Knoxville responded

Valued Lexus Customer, Thank you for the review! We are so glad to hear about your exceptional car buying experience with Brian McCulloch and Andrew Grassell. We hope you are enjoying your new Lexus and we look forward to seeing you during your next visit! Sincerely, Aiden Thurston Lexus of Knoxville

June 16, 2018

The way you want to be treated. What an exceptional car buying experience! This is the way it is supposed to be! We were treated with respect and without pressure. We will be back! More

by MaxT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nordehl Unbehaun
Jun 18, 2018 -

Lexus of Knoxville responded

Max, Thank you very much for your positive review! We are thrilled that you had an exceptional car buying experience at our dealership and we look forward to seeing you next time! Sincerely, Aiden Thurston Lexus of Knoxville

June 12, 2018

Great assistance from the staff recall on high pressure oil line was handled expeditiously. Thanks for great service. This actually kept me on scheduled with a appointment that I h More

by jkeskridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Gencorelli
Jun 13, 2018 -

Lexus of Knoxville responded

Thank you so much for the positive review! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Lexus of Knoxville

June 09, 2018

Plenty of Personality From the greeters when you first arrive for your appointment to the technicians, the employees in the Lexus service department are super friendly and More

by IS250HOTTY😉
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dixon, Shane McKinney
Jun 11, 2018 -

Lexus of Knoxville responded

Thank you so much for the positive review! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Lexus of Knoxville

June 09, 2018

Truly exceptional service I know I am always going to be taken care of by every person I come in contact with at Lexus of Knoxville. Have been a customer since 2006. Would ne More

by Kabf&b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nordehl Unbehaun, Shiloh Randolph
Jun 09, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your repeat business, and we hope to see you again! Sincerely, Sawyer Bowen Lexus of Knoxville

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