Lexus of Knoxville

Always Superb I have found that Lexus service never disappoints. They were efficient, professional, friendly, and helpful. Their service has been consistent for ove I have found that Lexus service never disappoints. They were efficient, professional, friendly, and helpful. Their service has been consistent for over 4 years - thanks! More

Harry G is the best service adviser that I have ever had the pleasure of working with TOP SHELF. I will always buy from Lexus of Knoxville, definitely exce G is the best service adviser that I have ever had the pleasure of working with TOP SHELF. I will always buy from Lexus of Knoxville, definitely excellent service after the sale, More

First class Everyone was friendly an knowledgable. While waiting for my oil change I had some cookies and checked my Email. Shane checked a rattle I thought I ha Everyone was friendly an knowledgable. While waiting for my oil change I had some cookies and checked my Email. Shane checked a rattle I thought I had and it was some CDs in my center compartment More

Harry was exceptional in taking care of our Lexus! The drivers door could not be opened occasionally. Harry had parts come in and replaced. All under warranty. On a 2015 Lexus NX 200t with 37000 mil The drivers door could not be opened occasionally. Harry had parts come in and replaced. All under warranty. On a 2015 Lexus NX 200t with 37000 miles. Very pleased eased. More

Wonderful as usual. They always provide fantastic customer service. The process is quick, simple, and the text updates are handy. I'll definitely continue using their se They always provide fantastic customer service. The process is quick, simple, and the text updates are handy. I'll definitely continue using their service department. More

Re fixing an issue Shortly after purchasing my 2014 GX460I discovered an issue with the Drivers seat track. The track was then Replaced. Recently the issue returned. Le Shortly after purchasing my 2014 GX460I discovered an issue with the Drivers seat track. The track was then Replaced. Recently the issue returned. Lexus is going ti replace the track again. I appreciate them making it right, even though it is out of warrenty. More

Service was excellent as always!! Service is always great at Lexus of Knoxville!! Always a pleasure to go there! Shiloh is wonderful to work with!! They are very conscious about time! Service is always great at Lexus of Knoxville!! Always a pleasure to go there! Shiloh is wonderful to work with!! They are very conscious about time! More

There when you need them My 350 RX was ready for a 120-130 mile check and “Frankly” we’re very particular with Scarlet! As usual Shane came to her rescue and arranged the “who My 350 RX was ready for a 120-130 mile check and “Frankly” we’re very particular with Scarlet! As usual Shane came to her rescue and arranged the “whole nine yards” but not the green velvet drapes—which I didn’t need. Thanks again Shane and Lexus of Knoxville. Martye Dorflinger More

Please express my grtitude and appreciationShiloh Randolf. Thank you a million times ! The comfort of the waiting area is wonderful. Again Shiloh is a wonderful person worth her weight in gold, Shafik Thank you a million times ! The comfort of the waiting area is wonderful. Again Shiloh is a wonderful person worth her weight in gold, Shafik More

Excellent customer service and repair. Shiloh Randolph is professional and personable as well as quite thorough. Overall our experience was favorable. Thanks for your consideration. Shiloh Randolph is professional and personable as well as quite thorough. Overall our experience was favorable. Thanks for your consideration. More