Lexus of Knoxville

Great service as usual The service was excellent and quick. All personnel, especially Service Consultant Shiloh, were extremely professional, knowledgeable and pleasant. Ex The service was excellent and quick. All personnel, especially Service Consultant Shiloh, were extremely professional, knowledgeable and pleasant. Excellent courtesy car was ready and waiting. More

Awesomely amazing The service advisors are extremely knowledgeable as well as the mechanics and the porters especially courteous and Marcus was very helpful I abso The service advisors are extremely knowledgeable as well as the mechanics and the porters especially courteous and Marcus was very helpful I absolutely adore the front receptionist she is so nice More

Great service Appreciated the loaner car while my vehicle was being serviced for a recall. Helpful to have text messages updating me on the progress as well. And wh Appreciated the loaner car while my vehicle was being serviced for a recall. Helpful to have text messages updating me on the progress as well. And when it was done More

Best Customer service My visit was just to fulfill a recall. But I was treated as the most important customer there. I did not spend 1 dollar, but my vehicle was inspected My visit was just to fulfill a recall. But I was treated as the most important customer there. I did not spend 1 dollar, but my vehicle was inspected and I received a written report. My car was also washed, vacuumed, and windows cleaned. And I am almost certain that they filled my tank with gas. This is truly the best service I have ever received for my vehicle. I will definitely use them again with confidence. More

Basic service The service at Lexus of Knoxville is always fantastic! Everyone is always very helpful and knowledgeable, I have never had a bad experience at Lexus o The service at Lexus of Knoxville is always fantastic! Everyone is always very helpful and knowledgeable, I have never had a bad experience at Lexus of Knoxville. More

No worries, completely satisfied I received a reminder, called and promptly scheduled a check up, was in and out quickly...went in as a dirty car in need of a check up, came out as a I received a reminder, called and promptly scheduled a check up, was in and out quickly...went in as a dirty car in need of a check up, came out as a clean car good to go another 5,000 miles. More

Power Steering Had trouble with my power steering system. Your personal was very knowledgeable and helpful and put me back on my way in a desired time. And returned Had trouble with my power steering system. Your personal was very knowledgeable and helpful and put me back on my way in a desired time. And returned my car very clean. More

Excellent customer service. Totally satisfied. They were interested in me and getting my car back on the road. They offered options for the repair. Thebloaner was a plus. Didn’t have to find a ride They were interested in me and getting my car back on the road. They offered options for the repair. Thebloaner was a plus. Didn’t have to find a ride. More

Awesome, as always!!!! It is always a pleasure to go to the service department. They “get it” and they are always great. Shane McKenny is so helpful and nice! It is always a pleasure to go to the service department. They “get it” and they are always great. Shane McKenny is so helpful and nice! More

Service at its best! Lexus of Knoxville sets the standard for a great service experience. They always consider your needs as a customer first, and they consistantly excee Lexus of Knoxville sets the standard for a great service experience. They always consider your needs as a customer first, and they consistantly exceed my expectations while providing first class service that is a great value in the overall experience as a Lexus owner. This level of service has converted our entire family to be Lexus owners. It is truly a pleasure to work with Lexus of Knoxville. Thank you Lexus of Knoxville for caring enough to make sure that my service experience exceeds my expectations! Keep up the fine work! Kindest Regards Tim & Tina More