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Lexus of Knoxville

Knoxville, TN

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1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

October 31, 2018

30000 service Other than my borrowed vehicle for the day being dirty everything was very good. I don’t want to write anything else and I feel like I’m back in high More

by Jenni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe
Oct 31, 2018 -

Lexus of Knoxville responded

Jenni, We appreciate your business, and we will aim to make our loaner cars cleaner for customers in need! Sincerely, Sawyer Bowen Lexus of Knoxville

October 31, 2018

20000 mile check up Everyone was very helpful and kind. Quick to offer car to use while waiting. Everyone I met while there smiled. The car was treated well also. More

by rabsmile1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kanipe, Kevin Page
Nov 01, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We hope to see you again! Sincerely, Sawyer Bowen Lexus of Knoxville

October 31, 2018

Excellent transaction What a great experience buying this vehicle. This is my fifth Lexus and my second one purchased from this dealer. Some dealer make buying a car a tr More

by Paul M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Waggoner
Oct 31, 2018 -

Lexus of Knoxville responded

Paul, Thank you for the positive review! We are glad that our staff has continually made your visits to our dealership worthwhile! We greatly appreciate your business! Sincerely, Sawyer Bowen Lexus of Knoxville

October 30, 2018

Excellent! Second to none. My experience was great except when I got a call saying there was over $2000.00 worth of problems. I know you get what you pay for but your prices are More

by Smithed432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe
Oct 31, 2018 -

Lexus of Knoxville responded

We appreciate your comments. As an organization that pursues excellence, we strive to minimize our costs for customers, and we will continue to search for ways to do so. We do hope to see you again. Sincerely, Sawyer Bowen Lexus of Knoxville

October 30, 2018

Excellent service at a fair price. Lexus of Knoxville has always provided my family with excellent service. We would highly recommend having your Lexus serviced there too. Factory parts More

by CHRISTOPHERPHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Page
Oct 30, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Lexus of Knoxville

October 30, 2018

Tickled with the new interior items. Thanks to Lexus for replacing the insides of my doors and dash, for free. I feel like I have a new car. Everyone that I had any connection, was all th More

by laruet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Oct 31, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad our team was able to make your experience enjoyable! Sincerely, Sawyer Bowen Lexus of Knoxville

October 30, 2018

Attention to detail Great service of customers needs. Tested all functions of my car and only suggested what needed replacing. Didn’t try to sell me what wasn’t needed. More

by LIRASINIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Oct 31, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We strive to earn everyone's business honestly, and are glad to have earned yours! Sincerely, Sawyer Bowen Lexus of Knoxville

October 30, 2018

Very professional and courteous Lexus will go above and beyond to satisfy every customer!! I have never had a bad experience when dealing with and would strongly recommend this deale More

by mrhuff82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe
Oct 30, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your support of our organization! Sincerely, Sawyer Bowen Lexus of Knoxville

October 29, 2018

Satisfied I loved the people and the great service. We will return ! Had scratches on my new Lexus rim and they fixed it and was a great experience! More

by KAREN.ARMSTRONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Flores, Shiloh Randolph, Brooke Penfield, Chad House
Oct 30, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We hope to see you again! Sincerely, Sawyer Bowen Lexus of Knoxville

October 29, 2018

Replacing passenger airbags Replaced recalled airbags while in service we purchased 4 new tires and a new Fob for our Lexus . They gave us a loner car to use . The service tech More

by Annscoolride715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe
Oct 30, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad Jamison was able to make your visit enjoyable! Sincerely, Sawyer Bowen Lexus of Knoxville

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