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Lexus of Knoxville

Knoxville, TN

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1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

November 21, 2018

Great dealership Always treated great anytime i take my car there and i have used them for 20 years to service and buy my lexus. They always have me a loaner car and h More

by DOXYLADYOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in service, Hunter Knight
Nov 21, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your continual business! Sincerely, Sawyer Bowen Lexus of Knoxville

November 21, 2018

Great Service Always the best service ... Jamison is excellent. The mechanics and the crew are outstanding. I will only use this place for servicing my Lexus as More

by Mary Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamison Stroupe
Nov 21, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Lexus of Knoxville

November 21, 2018

Great experience as always. Shiloh does a great job. Work is always exceptional. Ray, the techs and Shiloh all do a great job. I’ve never had to bring the car back after service. More

by SNC31TTU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Nov 21, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad our team has made your visits continually exceptional! Sincerely, Sawyer Bowen Lexus of Knoxville

November 21, 2018

Good experience @ Lexus of Knoxville Came in for an oil change, discovered a dent in passenger side door. It was repaired promptly and I was on my way! Great service! Thank you Lexus of More

by Sheila Wackerhagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Page
Nov 21, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad our team was able to resolve your problems! Sincerely, Sawyer Bowen Lexus of Knoxville

November 20, 2018

Normal service Great work and a very nice customer area. Loaner car was so nice it makes you want to buy one. Kevin was a joy to. Work. With. More

by OREO19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Page
Nov 21, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad Kevin was able to make your experience enjoyable! Sincerely, Sawyer Bowen Lexus of Knoxville

November 20, 2018

Excellent The Knoxville Service Center has been my choice for the last four years and I have been extremely satisfied with the conversations and car services. More

by PENNINGTONDENISE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard White, Jamison Stroupe
Nov 21, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We greatly appreciate the kind words and your repeat business! Sincerely, Sawyer Bowen Lexus of Knoxville

November 20, 2018

Shiloh Randolph is great!Always pleasant and helpful! What ever they used to clean my windshield made it hazy and hard to see out of!I had to drive home in the dark and rain.I could hardly see to drive !I More

by RKALLENDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Nov 21, 2018 -

Lexus of Knoxville responded

Thank you for the positive review. We are deeply sorry for the issues, and will be sure to relay this information to our management staff so they are aware of the potential issues with the cleaning supplies. Sincerely, Sawyer Bowen Lexus of Knoxville

November 20, 2018

Wonderful experience! I had been having some issues with my vehicle and was needing an expert opinion on what the issue was. It was resolved quickly and a follow up appoint More

by BEKAH.THOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McKinney
Nov 21, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We always want to make sure our customers are treated right, which makes cookies a must! We hope to see you again! Sincerely, Sawyer Bowen Lexus of Knoxville

November 19, 2018

New tires & recall Service manager kept me informed and was excellent to deal with. She knew exactly what tires I needed. I am very please with the service by all. More

by ella0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Nov 19, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We hope to see you again! Sincerely, Sawyer Bowen Lexus of Knoxville

November 19, 2018

Went above and beyond Grateful that Jamison arranged for my car to be delivered to my workplace and to pick up my loaner. It was a very busy time for me at work and impract More

by LAUREL.REMATORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus, Jamison Stroupe
Nov 19, 2018 -

Lexus of Knoxville responded

Thank you for the positive review! We are glad Jamison was able to accommodate your needs! Sincerely, Sawyer Bowen Lexus of Knoxville

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