Lexus of Knoxville

Right mirror was not working properly Excellent service. I trust Lexus, & my needs are met with exceedingly great expectations each & every time! It will be very hard to ever beat Lexus fo Excellent service. I trust Lexus, & my needs are met with exceedingly great expectations each & every time! It will be very hard to ever beat Lexus for service! More

Car wash I just stopped in for a car wash. Small thing, but I love that they do it for free. I wish they’d still do the inside free detailing though. Everyone I just stopped in for a car wash. Small thing, but I love that they do it for free. I wish they’d still do the inside free detailing though. Everyone was very courteous. More

Service was excellent as expected. Timely and courteous service. The staff is excellent and very concerned. I will continue to use this dealership for my Lex was excellent as expected. Timely and courteous service. The staff is excellent and very concerned. I will continue to use this dealership for my Lexus needs. More

65000 service Brought Lexus RX350 in for scheduled maintenance. ABS braking computer display was $2,700 to repair!!! Currently own two Lexus - will never own anothe Brought Lexus RX350 in for scheduled maintenance. ABS braking computer display was $2,700 to repair!!! Currently own two Lexus - will never own another! Average consumer cannot afford these $$$ repair cost. Service department ... as a whole, is an arrogant, non-caring bunch. More

Best in Show Trustworthy and great customer service. Yes it's more expensive here, but it's the best service I have ever seen. Almost always have loaner car, too. Trustworthy and great customer service. Yes it's more expensive here, but it's the best service I have ever seen. Almost always have loaner car, too. More

Great customer service! Had to have some major repairs. Made sure I had a car to drive. Good customer service. Wait time was a little long. Clean waiting area. Had to have some major repairs. Made sure I had a car to drive. Good customer service. Wait time was a little long. Clean waiting area. More

Great service, friendly staff. All of the service staff were very friendly, I’ve dealt with Shiloh. They did excellent work at a fairly reasonable price. Took them a little bit l All of the service staff were very friendly, I’ve dealt with Shiloh. They did excellent work at a fairly reasonable price. Took them a little bit longer to get the job done then first thought, but no big deal. Would definitely use these folks again. More

60,000 mile service I never give a perfect score since we are human and can not be perfect. However, service was done overall very well and was pleased. I never give a perfect score since we are human and can not be perfect. However, service was done overall very well and was pleased. More

Satisfied customer except . .Our experience this time was not of the quality we have come to expect from this service center. We would reschedule rather than dealing with Enter .Our experience this time was not of the quality we have come to expect from this service center. We would reschedule rather than dealing with Enterprise car rental again. More

First time service visit for me and my new/used is300. They preformed the service for me and then brought me back to my car to point out some other potential issues. Most pla for me and my new/used is300. They preformed the service for me and then brought me back to my car to point out some other potential issues. Most places don't take you back and show you what potential issues you could have . They just tell you "x" is wrong with your car and do you want to fix it? I do some of my own car repairs, but sometimes with time limits I just can't get to it. I'll be back to visit. Plus the shop was very clean as well. More