Lexus of Knoxville

Oil change I have been coming to this dealer for all of my service needs since 2008 and I have always been taken care of and treated well. I have been coming to this dealer for all of my service needs since 2008 and I have always been taken care of and treated well. More

Great experience My vehicle needed a scheduled Auto Butler application and also had a recall item. My vehicle was ready very quickly and I received a text as well as a My vehicle needed a scheduled Auto Butler application and also had a recall item. My vehicle was ready very quickly and I received a text as well as a call. More

Lexus review of service Service dept great. Lady in service kept us u to date of progress. Excellent coordinator . Car wash WHAT A JOKE! Crappy job😡why offer a car wash i Service dept great. Lady in service kept us u to date of progress. Excellent coordinator . Car wash WHAT A JOKE! Crappy job😡why offer a car wash if it’s no better than our neighborhood wash we could get for a couple bucks in Townsend! More

Shiloh is always on top of things and you do not have to wait on the things she does. I had a loaner for two days while my tires came and some service work w is always on top of things and you do not have to wait on the things she does. I had a loaner for two days while my tires came and some service work was done. More

2010 IS250 Overall satisfied, only complaint was the amount of time spent waiting for the repairs. Spent over 3 hrs to get a battery replacement and hope that fi Overall satisfied, only complaint was the amount of time spent waiting for the repairs. Spent over 3 hrs to get a battery replacement and hope that fixes the issue. Before visiting the dealership I was told a two separate automotive stores that the battery was good but needed the alternator replaced based of their diagnostics. Lexus assured me it was a bad battery and I didn’t need an alternator. Time will tell, hope I didn’t spend money on a battery I didn’t need. More

Excellent! Shiloh went above and beyond to ensure my vehicle was completely correctly. She made the process seamless! I can’t thank her and her team enough Shiloh went above and beyond to ensure my vehicle was completely correctly. She made the process seamless! I can’t thank her and her team enough More

Best experience EVER trading a car! I couldn't have been more pleased with my experience trading at Lexus of Knoxville. The ease of all involved in the process (with no pressure) was exc I couldn't have been more pleased with my experience trading at Lexus of Knoxville. The ease of all involved in the process (with no pressure) was exceptional. I don't think there was anything I would have changed. First rate service all around. THANK YOU!! More

Great service all the time! Shiloh is fantastic! She is very knowledge about our Lexus and it’s service needs. She is very efficient at her job and is always nice and hospitabl Shiloh is fantastic! She is very knowledge about our Lexus and it’s service needs. She is very efficient at her job and is always nice and hospitable! More

Exceptional We have brought our vehicles to Lexus of Knoxville for 6 years now and have never had a negative experience. Jamison and Kevin go above and beyond to We have brought our vehicles to Lexus of Knoxville for 6 years now and have never had a negative experience. Jamison and Kevin go above and beyond to make sure we know exactly what is going to be done to our cars and why. We have had BMW, Mercedes, Audi and Cadillac and have never been more pleased than we are with Lexus of Knoxville’s sales and service departments. Recommend to everyone. Ten out of ten! More

Simple Regular maintenance visits are so easy. Someone is always ready and waiting to help and to answer any questions. You are always in and out in no time Regular maintenance visits are so easy. Someone is always ready and waiting to help and to answer any questions. You are always in and out in no time at all! More