Lexus of Knoxville

Excellent dealership, friendly, professional. Everything regarding sales, service, parts and accessories is top notch. Beautiful, welcoming, comfortable fac dealership, friendly, professional. Everything regarding sales, service, parts and accessories is top notch. Beautiful, welcoming, comfortable facility. Lexus vechicles are the best in the world. Service is outstanding at Lexus of Knoxville. The people are outstanding at Lexus of Knoxville. More

Best customer service hands down! Lexus of Knoxville always shines for their customer service excellence. They are efficient, courtious, professional and friendly. You get more than an Lexus of Knoxville always shines for their customer service excellence. They are efficient, courtious, professional and friendly. You get more than an oil change and tire rotation, you get the VIP treatment every time! There has never been an unpleasant experience with any service personnel. Shiloh is great! Considering the great customer satisfaction of owning a Lexus and their service for maintenance, I don't ever want to switch to another brand or place. More

Service for 15,000 miles on LEXUS 200 NX Professional approach and personal attention!! I especially appreciate the loaner car service which allows me the opportunity to complete chores whil Professional approach and personal attention!! I especially appreciate the loaner car service which allows me the opportunity to complete chores while the car is being serviced!! More

Great team members Customer service is great and I enjoyed working with them. Kevin was professional and courtesy was outstanding! Thanks again to Kevin for his profess Customer service is great and I enjoyed working with them. Kevin was professional and courtesy was outstanding! Thanks again to Kevin for his professionalism and keeping me posted on my vehicle More

Great as always Kevin was great. I received the same high quality I have come to expect over many years of depending on Lexus Service. Kevin made my service appointme Kevin was great. I received the same high quality I have come to expect over many years of depending on Lexus Service. Kevin made my service appointment easy, simple and efficient. More

50K checkup I arrived on time and the car was cleaned and ready on time. Another good job. Mike followed up with an explanation on what they did and what my nex I arrived on time and the car was cleaned and ready on time. Another good job. Mike followed up with an explanation on what they did and what my next visit should include. More

My Expectations were met, yet limited by Corp. My GX470 has a malfunction which is prevelant with this model. Considering this is well known in the Lexus Owners community, as a widespread "design f My GX470 has a malfunction which is prevelant with this model. Considering this is well known in the Lexus Owners community, as a widespread "design flaw", I am anticipating Lexus Corporate to take full responsibility in providing a remedy covered under their umbrella. More

Excellent Service Could not have been better, Shiloh is a pleasure to deal with. Service was completed quickly and the loaner car was clean. Requested work to be comple Could not have been better, Shiloh is a pleasure to deal with. Service was completed quickly and the loaner car was clean. Requested work to be completed, determined to be not needed at this time. More

New Key We came to Lexus of Knox to get a new key. We got our key and our car was also washed and cleaned up. We will definitely return to have our service do We came to Lexus of Knox to get a new key. We got our key and our car was also washed and cleaned up. We will definitely return to have our service done by Lexus of Knoxville. More

Fast Service They were waiting on me when I arrived, instead of me waiting to be served. I have made ready to go In no time at all. They were waiting on me when I arrived, instead of me waiting to be served. I have made ready to go In no time at all. More