Lexus of Knoxville

5th service still same issue. It’s was 5th service and issue with rattling sunroof still is the problem. Every service issue was registered but never fixed. I'm unable to open suns It’s was 5th service and issue with rattling sunroof still is the problem. Every service issue was registered but never fixed. I'm unable to open sunshade because the sunroof rattling on the smallest bumps on the road. More

25,000 service. Lexus of Knoxville always makes sure that not only is my car taken care of, but that I am as well. Shane McKinney is a fantastic service advisor. He g Lexus of Knoxville always makes sure that not only is my car taken care of, but that I am as well. Shane McKinney is a fantastic service advisor. He goes above and beyond to make sure the entire visit goes smoothly. I would recommend him, and the dealership for any need. Service or sales. More

Can count on this dealership. I have a maintenance plan and it takes the hassle out of keeping up with regular service. I especially appreciate the free loaner that comes with the I have a maintenance plan and it takes the hassle out of keeping up with regular service. I especially appreciate the free loaner that comes with the plan so I don't have to stay and wait though the waiting area is comfortable and has hot and cold drinks and cookies. My hybrid runs great and should serve me for many years. More

Great experience I Appreciate that you offer service on Saturday . I Appreciate that you offer loaner cars. Shiloh is always helpful. I don’t dread coming in for I Appreciate that you offer service on Saturday . I Appreciate that you offer loaner cars. Shiloh is always helpful. I don’t dread coming in for service. It’s always a great experience. More

Superb Service As an automotive service professional myself I can’t recommend Lexus of Knoxville highly enough! Whether it’s warranty repairs or general maintenance As an automotive service professional myself I can’t recommend Lexus of Knoxville highly enough! Whether it’s warranty repairs or general maintenance you won’t be disappointed by their skilled staff of technicians and advisors. More

World class customer service. We always receive outstanding customer service at Lexus of Knoxville for both our SUV and sedan.. Shiloh and the entire service team are great ambass We always receive outstanding customer service at Lexus of Knoxville for both our SUV and sedan.. Shiloh and the entire service team are great ambassadors for Lexus of Knoxville. More

10,000 mile service Great service and right on time! Prefer Lexus of Knoxville over any other dealers! Easy to get to, had a car ready and was on time for pickup! Great service and right on time! Prefer Lexus of Knoxville over any other dealers! Easy to get to, had a car ready and was on time for pickup! More

Excellent service Always a great job. Very friendly and professional. Do what ever it takes to keep the customer satisfied. Will always go back. Fast work too Always a great job. Very friendly and professional. Do what ever it takes to keep the customer satisfied. Will always go back. Fast work too More

overpriced too xxxx expensive. was charged full price of 2-3 hours of work when it took 30 mins not worth it rather go somewhere else next time too xxxx expensive. was charged full price of 2-3 hours of work when it took 30 mins not worth it rather go somewhere else next time More

Repair scratches Please with service, car was ready when promised, personnel were knowledgeable, friendly and customer satisfaction driven. The car was clean and the e Please with service, car was ready when promised, personnel were knowledgeable, friendly and customer satisfaction driven. The car was clean and the employee that brought it up was very courteous. More