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Lexus of Knoxville
Knoxville, TN
1,008 Reviews
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Showing 1,008 reviews
February 25, 2019
Efficiency Lexus dealership has been so very courteous and very accommodating. They don’t keep you waiting and always give you an Idea how long it is going to Lexus dealership has been so very courteous and very accommodating. They don’t keep you waiting and always give you an Idea how long it is going to take so you can use one of their cars do do some other things. More
by CFRO
Verified CustomerEmployees Worked With
Can’t remember all the names., Logan Waggoner, Shiloh Randolph
February 25, 2019
Texted Shiloh Shiloh took care of my problem with efficiency , caring , and speed . The staff in care service department are always courteous , efficient , helpful Shiloh took care of my problem with efficiency , caring , and speed . The staff in care service department are always courteous , efficient , helpful . Thank you for the service . More
by docbasia
Employees Worked With
Shiloh Randolph
February 25, 2019
Scheduled Maintenance Excellent service department with friendly and helpful employees. I have always had my Lexus serviced at a Lexus dealership and my 2007 Lexus ES350 s Excellent service department with friendly and helpful employees. I have always had my Lexus serviced at a Lexus dealership and my 2007 Lexus ES350 still drives and rides like new thanks to Lexus service. More
by GSC1948
Employees Worked With
Shiloh Randolph
February 24, 2019
Scheduled maintenance Good experience, no complaints. Very professional and courteous . I have always taken my car there for service. Kevin was great. Had my loaner car re Good experience, no complaints. Very professional and courteous . I have always taken my car there for service. Kevin was great. Had my loaner car ready to make it a seamless process. More
by JRB62651
Employees Worked With
Kevin Page
February 23, 2019
Great service department I drive hours to have my car service at Lexus of Knoxville, service is completed in a timely manner. Always polite. Very accommodating. Takes care of I drive hours to have my car service at Lexus of Knoxville, service is completed in a timely manner. Always polite. Very accommodating. Takes care of their customers More
by paula.d.mcdougle
Employees Worked With
Logan Waggoner, Shiloh Randolph, Jamison Stroupe, Shane McKinney
February 22, 2019
Service Review Great service. Always friendly. Really like Shiloh, very fast and professional. I never have to worry about being taken advantage of when it comes Great service. Always friendly. Really like Shiloh, very fast and professional. I never have to worry about being taken advantage of when it comes to what my car needs in terms of repairs, tires, etc. I trust Lexus of Knoxville. More
by debbiedlj
Employees Worked With
Shiloh Randolph
February 22, 2019
Very responsive and professional staff I purchased four cars and serviced them at this dealership since 1999. Very good service. The appointments are now easy on the internet and messages I purchased four cars and serviced them at this dealership since 1999. Very good service. The appointments are now easy on the internet and messages updating the status of service are very good. Washing the car is always great. More
by FAHMY.HAGGAG
Employees Worked With
Michael Rodriguez, Daniel Carr, Shiloh Randolph
February 22, 2019
Good work Very satisfied with my service they weren't hard to get me the parts I needed for my truck to get it up and running and back on the road Very satisfied with my service they weren't hard to get me the parts I needed for my truck to get it up and running and back on the road More
by MRCS1977
Employees Worked With
Tom Martin, Daniel Flores, Catherine Vandergriff, Kevin Page, Brooke Penfield
February 22, 2019
Great staff I drive a 99 GS with a ton of miles, but when I brought my car in, the staff was polite and professional, and treated me like my car was new. Everyth I drive a 99 GS with a ton of miles, but when I brought my car in, the staff was polite and professional, and treated me like my car was new. Everything that was inspected was very clearly explained and my printout included all work performed. My car was washed upon completion of work, and never looked better. Thanks,guys. More
by BRANDONGUYETT2
Employees Worked With
Tom Martin, Michael Rodriguez, Shiloh Randolph
February 21, 2019
Oil change Normally exceptional service but today took 3.5 hrs! Shane & Shiloh tried to keep me posted but not happy with that wait time. Understand they did fu Normally exceptional service but today took 3.5 hrs! Shane & Shiloh tried to keep me posted but not happy with that wait time. Understand they did full check on car & not just oil change More
by PACEMAKER4141
Employees Worked With
Michael Rodriguez, Shiloh Randolph, Shane McKinney
