Lexus of Knoxville

Great.. Love it.. I need a car wash due to all this rain. Everytime I need service I got treated with the most respect which is the way of doing business.. I appreciate the warm welcome which will make me com Everytime I need service I got treated with the most respect which is the way of doing business.. I appreciate the warm welcome which will make me come again and again.. Thanks for all the help to keep my car up to standards.. More

Service Dept.rewiew. In on time and out on time. Very friendly and knowledgeable. Would recommend this dealership to anyone who is interested in buy a vehicle or service f In on time and out on time. Very friendly and knowledgeable. Would recommend this dealership to anyone who is interested in buy a vehicle or service for their vehicle. More

Wonderful People Service is fabulous there. I come in, drop off my Lexus, drive off in a loaner car (it's usually new) and am on my merry way. When the service people Service is fabulous there. I come in, drop off my Lexus, drive off in a loaner car (it's usually new) and am on my merry way. When the service people are done, they wash my car before I come pick it up. More

Poor explanation I was given a quote for brakes and rotates to be turned and when I picked up my car the price was double what they quoted. They tried to say they advi I was given a quote for brakes and rotates to be turned and when I picked up my car the price was double what they quoted. They tried to say they advised me of the charge and it was for “each: front and back at that price”. If I had of known that I would have had it done somewhere else for 1/2 the price. Very poor service. They offered to take a minimal amount to assist, but it was still double what it would have been somewhere else. More

Friendly and knowledgeable staff We have had many service appointments at Lexus of Knoxville and are always very pleased with the quality of the work that we have received.. Of a spec We have had many service appointments at Lexus of Knoxville and are always very pleased with the quality of the work that we have received.. Of a special note is Shiloh who is our service center contact. She is one of the most delightful as well as thorough individuals imaginable, and consequently will always be our go-to person whenever we are there. More

Services It’s always a pleasure everyone from the service department is so friendly and accommodating Service is always completed as scheduled And advise It’s always a pleasure everyone from the service department is so friendly and accommodating Service is always completed as scheduled And advise of all and any charges More

Accommodating, prompt and informative I bring my Lexus in for prescribes maintenance.. When I call I am given an appointment that accommodates my schedule.. I am and informed of any unexpe I bring my Lexus in for prescribes maintenance.. When I call I am given an appointment that accommodates my schedule.. I am and informed of any unexpected needed repairs for my approval. I am always given a Lexus to drive while my car is being worked on. And I am informed when my car is ready for pick up... all by friendly, helpful and professional Lexus employees. More

Good service Making appointment was easy & peace of mind knowing service was performed correctly. Friendly atmosphere ,clean facilities & vehicle delivered clean. Making appointment was easy & peace of mind knowing service was performed correctly. Friendly atmosphere ,clean facilities & vehicle delivered clean. Coffee,fruit & other snacks were available More

Great people, great service, very easy to work with. My service person was super ; very helpful. Loved the fact that I had a car to use for the day!! Everyone at the dealership was super friendly and sup My service person was super ; very helpful. Loved the fact that I had a car to use for the day!! Everyone at the dealership was super friendly and super helpful!! Loved the fact that they washed my car!! More

15000 mile service Service and recall were excellent it took quite awhile but I had loner and all was fine. Cleanup job was great enjoyed the free food Service and recall were excellent it took quite awhile but I had loner and all was fine. Cleanup job was great enjoyed the free food More