Lexus of Knoxville

Accommodating Had an oil change and car butler application at this visit - they were accommodating and wait time wasn’t bad. Answered all my questions or concerns Had an oil change and car butler application at this visit - they were accommodating and wait time wasn’t bad. Answered all my questions or concerns. More

Was treated like Family! Amazing service! Had my car serviced and puck up my car with full tank of gas and washed it! Service was Amazing!! I will now always buy my cars there! Great job Lexu Had my car serviced and puck up my car with full tank of gas and washed it! Service was Amazing!! I will now always buy my cars there! Great job Lexus of Knoxville!! More

Service It took 6 hour to service my car and he told me it would be 3 or 4 hours and they did not discuss what they were doing It took 6 hour to service my car and he told me it would be 3 or 4 hours and they did not discuss what they were doing More

Great experience Everyone was very professional and courteous. Our concerns with the new car were heard and discussed at length. We actually felt like we were apprecia Everyone was very professional and courteous. Our concerns with the new car were heard and discussed at length. We actually felt like we were appreciated as a customer. More

Exceptional service Prompt attention on arrival and departure. Staff assisted with moving items from loaner car tomcat when I picked my car up! I have always been please Prompt attention on arrival and departure. Staff assisted with moving items from loaner car tomcat when I picked my car up! I have always been pleased with the service staff at Lexus of Knoxville. More

great experience They were right on time. Explained everything. Snacks & drinks while you wait. Everyone was very nice & helpful. Every time I’m here, they always They were right on time. Explained everything. Snacks & drinks while you wait. Everyone was very nice & helpful. Every time I’m here, they always take great care of our car. More

Fixed a small cut in the seat... great communication, 1. Respect with which receive customer 2. Convenience of loaner car and flexibility to take it back 3. Great communication ...received at least 3 c 1. Respect with which receive customer 2. Convenience of loaner car and flexibility to take it back 3. Great communication ...received at least 3 calls More

Nice / Clean / Easy Shiloh was informative, timely courteous. Easy access in and out of the service center. Great location, Clean facilities, and helpful staff. Shiloh was informative, timely courteous. Easy access in and out of the service center. Great location, Clean facilities, and helpful staff. Service is the staple of reassuring repeat customers! More

Another dead hesdlight This is the second time in about a month I had a dead bulb. Because the service grom Shiloh Randolph so so stellar on my previous visit, of course I c This is the second time in about a month I had a dead bulb. Because the service grom Shiloh Randolph so so stellar on my previous visit, of course I called hrr. She told me to bring it right in, wrote me up and escorted me to my loanrr. This happened around 1:30. By 5:30 I received a text my car was ready. Wuick, easy, polite and professional. More

Great service and communication I received great service. Everyone was polite and took good care of me. I will return for service and I will recommend this service center. I received great service. Everyone was polite and took good care of me. I will return for service and I will recommend this service center. More