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Lexus of Knoxville

Knoxville, TN

not yet
rated
1,008 Reviews

10315 Parkside Dr

Knoxville, TN

37922

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Showing 1,008 reviews

March 09, 2019

Very helpful Howard was a very big help in finding my wife her new vehicle. Everyone went above and beyond trying to make the deal more better in the end. Very pro More

by Amurr1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Homar , Howard White
Mar 10, 2019 -

Lexus of Knoxville responded

Amurr1987: Thank you for your positive review & rating. Glad that Howard could find the Lexus you wanted. We much appreciate your business. Sincerely, Lexus of Knoxville

March 09, 2019

Great service Great service. Timely and very courteous and professional. I would recommend Lexus to anyone desiring quality work pleasant atmosphere and speedy repa More

by SSTRONG120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Martin, Daniel Flores, Michael Rodriguez, Daniel Carr, Catherine Vandergriff, Shiloh Randolph, Jamison Stroupe
Mar 10, 2019 -

Lexus of Knoxville responded

SSTRONG120: Thank you for your positive review & rating. We much appreciate your business. Sincerely, Lexus of Knoxville.

March 08, 2019

Hassle free This dealer has taken the hassle out of the chore of having your car serviced! Very friendly from the person who greets you at your car to the person More

by Lrobinette11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Mar 10, 2019 -

Lexus of Knoxville responded

Lrobinette11: Thank you for your positive review & rating. We much appreciate your business. Thank you for being part of the Lexus Lifestyle family. Sincerely, Lexus of Knoxville.

March 08, 2019

Rontine service plus tires and alignment Shiloh is the best! Great service by all, like always. My car is away clean and ready. Greatly appreciate the loaner car. Love my Lexus and the serv More

by TFOWLER1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All whom I encountered with in service., Shiloh Randolph
Mar 18, 2019 -

Lexus of Knoxville responded

TFOWLER1020: Thank you for your positive review & rating. We much appreciate your business. Sincerely, Lexus of Knoxville.

March 07, 2019

Excellent, as always. Top notch! I cant imagine servicing my vehicle anywhere else. Shiloh treats me like a queen. Superior professionalism among all the people upon en More

by Donnavaughn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Mar 07, 2019 -

Lexus of Knoxville responded

Donnavaughn: Thank you for your positive review & rating. We much appreciate your business. We will share your kind words with Shiloh. Sincerely, Lexus of Knoxville.

March 07, 2019

Great Experiences! Every visit at the service center has been excellent! The people that I have worked with have been very professional and efficient! This has to be the More

by rolenjanet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez, Shiloh Randolph, Jamison Stroupe, Shane McKinney, Kevin Page, Patrick Roberts
Mar 07, 2019 -

Lexus of Knoxville responded

rolenjanet: Thank you for your positive review & rating. We much appreciate your business. Sincerely, Lexus of Knoxville.

March 07, 2019

Best Lexus service at Lexus of Knoxville!!! I have been to several Lexus service centers over the past 25 years, and I have found Knoxville to be a cut above all the others!! More

by BRUCEPHOEBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Martin, Shane McKinney
Mar 18, 2019 -

Lexus of Knoxville responded

BRUCEPHOEBE Thank you for your positive review & rating. We much appreciate your business. Sincerely, Lexus of Knoxville.

March 06, 2019

Routine service My GX went in for routine service and an airbag recall. Shiloh, my service advisor, arranged for a loaner vehicle due to the length of time needed to More

by EJHAILE55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Mar 07, 2019 -

Lexus of Knoxville responded

EJHAILE55: Thank you for your positive review & rating. We much appreciate your business. Sincerely, Lexus of Knoxville.

March 06, 2019

Great service as always! From the time I pull my car into the service department, everything is efficient and timely, and the service staff is so easy to work with! More

by ERIN18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shiloh Randolph
Mar 07, 2019 -

Lexus of Knoxville responded

ERIN18: Thank you for your positive rating & review. We much appreciate your business. Sincerely, Lexus of Knoxville.

March 06, 2019

Howard White treated me as family just as he always does. This is my third brand new Lexus. As always it was wonderful. every step of the way as well each department was great. John Quall was wonderful, great More

by KENDRA.CALDWELL9788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John quail was amazing and learning abut my new rx that much better., Howard White, Shane McKinney, Andrew Grassell
Mar 07, 2019 -

Lexus of Knoxville responded

ENDRA.CALDWELL9788: Congratulations on your third Lexus! Thank you for your positive review & rating of your experience. We much appreciate your business. Sincerely, Lexus of Knoxville.

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