Lexus of Kendall
Miami, FL
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Eric diaz Extremely friendly staff with excellent service. They provided the best price and overall car experience. The Sales Rep, Pete Meneses was a pleasure t Extremely friendly staff with excellent service. They provided the best price and overall car experience. The Sales Rep, Pete Meneses was a pleasure to work with, as well as the sales manager Angel More
purchase of new car Salesman was very helpful we ended up getting car with no hastle took no more than 2 hours from start to fiinish We had a choice of cars in the price Salesman was very helpful we ended up getting car with no hastle took no more than 2 hours from start to fiinish We had a choice of cars in the price we wanted to spend, we were able to drive car. Edwin was very helpful with everything that took place. The girl who help us set up features at the of our visit was also very helpful More
Leasing and a visit with the technology expert As always, Eduardo was a pleasure to work with. He keeps us coming back and is always helpful. Dariene was patient and knowledgeable in helping us l As always, Eduardo was a pleasure to work with. He keeps us coming back and is always helpful. Dariene was patient and knowledgeable in helping us learn about the car and how to use the many features offered. More
Right To The Point. No Wasted Time With Haggling. Seamless. Mr. Bean got us the exact car I wanted at a price much less than I thought I would be paying. In addition he gave me a price on my 14 year old trade-i Mr. Bean got us the exact car I wanted at a price much less than I thought I would be paying. In addition he gave me a price on my 14 year old trade-in (with 140,000 miles) that was extremely generous. The car that I wanted was not in stock. Mr. Bean located the car before it left the factory and notified me with the exact date that it would arrive. My wife and I love the car and appreciate the effort that the staff at Lexus of Kendall extended to us. Dariene and Maer spent several hours with us teaching us how to use the high tech equipment on our new Lexus GS. We appreciate their expertise and patience. These two women were extremely knowledgeable and were able to answer all of our questions and concerns. Edward Boshnick More
Vehicle technology expert Dariene exceeded my expectations; she was extremely knowledgeable, informative, patient, nice, and smart!!! She was the best!! Will definitely call he Dariene exceeded my expectations; she was extremely knowledgeable, informative, patient, nice, and smart!!! She was the best!! Will definitely call her if I have any questions; like she told me!!! THANK YOU DARIENE!!! Francisco Porro- RX350 blk More
Worst Car Buying Experience Ever - Classic Bait and Switch After negotiating a price for a new lease on particular car, including walking with the salesman (Rolando Cespedes) to the EXACT car to lease, and agr After negotiating a price for a new lease on particular car, including walking with the salesman (Rolando Cespedes) to the EXACT car to lease, and agreeing that is the car and handshaking on it, when it came time to do the paperwork, the paperwork was for a DIFFERENT car and with a DIFFERENT package, but for the same agreed upon price. They attempted to be sly about it and not even tell me! Stay away from this dealership. Never in my life have I experienced such dirty bait and switch maneuvers. There are many different lexus dealerships in south florida; I suggest taking your business to any one of them. More
The worst experience ever. Stay away, Donot purchase a vehicle from these people. Angel is particularly rude and unprofessional. Not what to expect from a luxury brand. vehicle from these people. Angel is particularly rude and unprofessional. Not what to expect from a luxury brand. More
My husband and I had the BEST car buying experience ever with Lexus of Kendall. So while doing my research to write this review I was completely shocked that I even found one bad review on the place. I hard with Lexus of Kendall. So while doing my research to write this review I was completely shocked that I even found one bad review on the place. I hardly ever write reviews but I felt they deserved this one. I've probably owned close to 15 cars in my life so I'm pretty familiar with the whole ordeal. We dealt directly with Terry Bean during this purchase and he couldn't have been more enjoyable. Yes, I said enjoyable! Buying a car is usually very stressful but he was very knowledgable, not pushy, and extremely professional. He did everything he said he would, exactly how he said, and exactly when he said. No surprises! It really did not feel like buying a car from a haggling salesman but more like from a good friend. The other staff that we interacted with was also very pleasing. They have a large selection of vehicles and if they don't have what you are looking for, I'm sure they can get it. They did for us. I can't say enough nice things about Terry Bean and his entire staff at Lexus of Kendall. We will definitely purchase or lease our future vehicles from them. Hands down the BEST Lexus dealer in South Florida! Don't waste your time going anywhere else. 100% Satisfied!!!! More
Dissapointed with my dealing with them. After agreeing on price and placing their required $2k deposit, I called the next day for different lease lengths to consider. The saleman said I had to call the finan price and placing their required $2k deposit, I called the next day for different lease lengths to consider. The saleman said I had to call the finance guy. I called the finance guy and he said I have to call the saleman. After no returned phone calls, I realized the salesman did'nt care after the sale. Later, he only called to see if I didn't mind waiting three more weeks for my car so he could sell mine to a customer at the dealership at the time. So fed up, I called back, released the car and they took three weeks to print the check for me to pick-up. More
I have bought 3 LS400's from this dealership. And I will eventually buy a 4th. They are excellent to work with. Negotiation does take a little longer that it should but the Lexus leases have always been ver eventually buy a 4th. They are excellent to work with. Negotiation does take a little longer that it should but the Lexus leases have always been very competitive. Lexus Leasing is also good to work with. They offer great pricing although it may take a little more time. Physical plant is crowded but they are opening a larger building next door in early 2004. Nothing beats the LS400 for reliability and comfort. More