Lexus of Kendall

Patty Warman - excellent sales person Patty Warman is an excellent sales person and I definitely recommend her. She was very friendly but businesslike, efficient and effective and not at a Patty Warman is an excellent sales person and I definitely recommend her. She was very friendly but businesslike, efficient and effective and not at all pushy. She is well informed and knows her inventory. I normally hate car shopping, but she made it into a good experience. Thank you Patty, so far I love my new car Evelyn Roisman More

Dishonest Liars The salesmen are DISHONEST LIARS. It is one thing to have a bad experience... dealing with bold-faced liars is far worse. I made a lease deal with a The salesmen are DISHONEST LIARS. It is one thing to have a bad experience... dealing with bold-faced liars is far worse. I made a lease deal with a salesman over the phone. We agreed to all terms and we both said "Done deal." I then drove 40 minutes in traffic at 8:30 pm to finalize the deal. When I got there, the manager, Muhammad, came over and said there was "no way" he could do the deal. I explained to him that the salesman and I already made the deal. Muhammad just repeated that he could not do the deal and continued to walk away. No apology at all. It is clear this salesman intentionally lied to me just to get me to drive to the dealership so he could begin the slow, grueling process of wearing down the customer. Of course I stormed out of there. I don't do business with liars. I then emailed the General Manager to inform him that their salesman intentionally lied to me just to get me to drive to the dealership. No response to my email. It is clear this dealership ENCOURAGES its salesmen to lie to their customers in order to sell cars. Beware!! The people at Lexus of Kendall are snakes. On a related note, I told Lexus of Pembroke Pines about this horror story 3 days later and they honored the exact deal that Lexus of Kendall refused to do. So not only is Lexus of Kendall full of snakes, they are also unable to make good deals. They are a low-end Lexus dealer and have no problem lying in order to compete. Stay far away. More

Got fooled by this deal Bought the 2008 lexus is250 from salesman cecil silva on 2011. He showed us the car fax that said no accidents. We bought the car. A couple years late Bought the 2008 lexus is250 from salesman cecil silva on 2011. He showed us the car fax that said no accidents. We bought the car. A couple years later went to sell at carmax, they ran a carfax and lo and behold it had been in one with structural damage to boot. They didn't want it. Be careful with this dealership, More

ES350 Both salesman and all others I dealt wit are great people. However, I was disappointed with the fact that one of the sofas is ripped open snd that th Both salesman and all others I dealt wit are great people. However, I was disappointed with the fact that one of the sofas is ripped open snd that there was no coffee or soft drinks or even bottled water available. I cannot believe this is a Lexus agency! More

Great and very Professional A wonderful experience, very friendly and makes you feel part of the family. Everyone from Angel the sales manager to Oscar the sales person to finan A wonderful experience, very friendly and makes you feel part of the family. Everyone from Angel the sales manager to Oscar the sales person to financing were just great and helpful. More

pleasant fast and straight forward A truly great experience. Straight forward and got the deal done quick! John Pedrianes went above and beyond to meet my expectations. I love my new ca A truly great experience. Straight forward and got the deal done quick! John Pedrianes went above and beyond to meet my expectations. I love my new car. More

Great service Roberto made my car buying experience great. He was very knowledgeable on the car and thru the financial process. He's the reason im going to consider Roberto made my car buying experience great. He was very knowledgeable on the car and thru the financial process. He's the reason im going to consider future purchases. More

great experience Great place, fast service and an exellent sales person like Edwin. I bought my first Lexus in year 2000 and still a loyal Happy customer? Great place, fast service and an exellent sales person like Edwin. I bought my first Lexus in year 2000 and still a loyal Happy customer? More

Excellent experience because of Patty Warman Patty Warman make the whole lease experience smooth and excellent. She is knowledgeable and her guidance allowed us to make a decision that day and co Patty Warman make the whole lease experience smooth and excellent. She is knowledgeable and her guidance allowed us to make a decision that day and complete the new lease. Thank you! More

My BEST Car Buying Experience EVER! As a woman, I've always been reluctant to walk into a dealership by myself. The thought of having to talk to salesmen who would come at me like shar As a woman, I've always been reluctant to walk into a dealership by myself. The thought of having to talk to salesmen who would come at me like sharks angered me, turned me off and I would walk out!!! Then a friend told me "You need to go to Lexus of Kendall and only speak with Shakil Rehman". I begged my friend to come with me but she couldn't so I ventured to go and try again.. l got there and took a deep breath walked in and asked for Mr. Shakil Rehman. He was walking in as I mentioned his name and the first thing he said was... I am Shakil, Ill be happy to let you walk around the showroom and when you are ready, I'll be here. Meanwhile, can I get you a bottle of water or soda?" I thought to myself, so far so good, he's giving me space!!! Five minutes later, I found the car I wanted right in the showroom, as he walked towards me with a bottle of water I said this is what I would like to get, after that, he was very knowledgeable, patient and professionalism... I was SOLD on him and the car!!!! I felt at ease, he was very easy to talk to and he sure knew his product. I drove out that same day with a beautiful Lexus and went straight to my friend's house to show off my car... When she saw me she said, well how was it? My reply to her was "You were right about Shakil, this has been my BEST EXPERIENCE EVER! Thank you Shakil!!!! More