Lexus of Kendall

Patty Warman great experience twice! Our 8th Lexus and second with Patty Warman because she is just terrific. Calm, thorough, listens to the customer and doesn't push you into what you do Our 8th Lexus and second with Patty Warman because she is just terrific. Calm, thorough, listens to the customer and doesn't push you into what you don't want and once you find it she works really hard for you. Courteous and warm and really refreshing. We could not give a stronger recommendation. We left with another Lexus and a great feeling. PS Robert Nelson did a first rate job in finance, too. More

Best Sales Person Having dealt with Shakil before I went again yesterday and bought a Lexus. Very smooth and easy. We came to a deal in 10 mins. Having dealt with Shakil before I went again yesterday and bought a Lexus. Very smooth and easy. We came to a deal in 10 mins. More

Patty Warman - excellent sales person Patty Warman is an excellent sales person and I definitely recommend her. She was very friendly but businesslike, efficient and effective and not at a Patty Warman is an excellent sales person and I definitely recommend her. She was very friendly but businesslike, efficient and effective and not at all pushy. She is well informed and knows her inventory. I normally hate car shopping, but she made it into a good experience. Thank you Patty, so far I love my new car Evelyn Roisman More

Dishonest Liars The salesmen are DISHONEST LIARS. It is one thing to have a bad experience... dealing with bold-faced liars is far worse. I made a lease deal with a The salesmen are DISHONEST LIARS. It is one thing to have a bad experience... dealing with bold-faced liars is far worse. I made a lease deal with a salesman over the phone. We agreed to all terms and we both said "Done deal." I then drove 40 minutes in traffic at 8:30 pm to finalize the deal. When I got there, the manager, Muhammad, came over and said there was "no way" he could do the deal. I explained to him that the salesman and I already made the deal. Muhammad just repeated that he could not do the deal and continued to walk away. No apology at all. It is clear this salesman intentionally lied to me just to get me to drive to the dealership so he could begin the slow, grueling process of wearing down the customer. Of course I stormed out of there. I don't do business with liars. I then emailed the General Manager to inform him that their salesman intentionally lied to me just to get me to drive to the dealership. No response to my email. It is clear this dealership ENCOURAGES its salesmen to lie to their customers in order to sell cars. Beware!! The people at Lexus of Kendall are snakes. On a related note, I told Lexus of Pembroke Pines about this horror story 3 days later and they honored the exact deal that Lexus of Kendall refused to do. So not only is Lexus of Kendall full of snakes, they are also unable to make good deals. They are a low-end Lexus dealer and have no problem lying in order to compete. Stay far away. More

Got fooled by this deal Bought the 2008 lexus is250 from salesman cecil silva on 2011. He showed us the car fax that said no accidents. We bought the car. A couple years late Bought the 2008 lexus is250 from salesman cecil silva on 2011. He showed us the car fax that said no accidents. We bought the car. A couple years later went to sell at carmax, they ran a carfax and lo and behold it had been in one with structural damage to boot. They didn't want it. Be careful with this dealership, More

ES350 Both salesman and all others I dealt wit are great people. However, I was disappointed with the fact that one of the sofas is ripped open snd that th Both salesman and all others I dealt wit are great people. However, I was disappointed with the fact that one of the sofas is ripped open snd that there was no coffee or soft drinks or even bottled water available. I cannot believe this is a Lexus agency! More

Great and very Professional A wonderful experience, very friendly and makes you feel part of the family. Everyone from Angel the sales manager to Oscar the sales person to finan A wonderful experience, very friendly and makes you feel part of the family. Everyone from Angel the sales manager to Oscar the sales person to financing were just great and helpful. More

pleasant fast and straight forward A truly great experience. Straight forward and got the deal done quick! John Pedrianes went above and beyond to meet my expectations. I love my new ca A truly great experience. Straight forward and got the deal done quick! John Pedrianes went above and beyond to meet my expectations. I love my new car. More

Great service Roberto made my car buying experience great. He was very knowledgeable on the car and thru the financial process. He's the reason im going to consider Roberto made my car buying experience great. He was very knowledgeable on the car and thru the financial process. He's the reason im going to consider future purchases. More

Exceeded our Expectations!!!! My husband and I have been driving a Lexus for the past 8 years now. We've known Mr. Cesar Alcala for quite a while now. On our previous lease he was My husband and I have been driving a Lexus for the past 8 years now. We've known Mr. Cesar Alcala for quite a while now. On our previous lease he was the Finance Manager at that time, I cannot begin to say how much Cesar went above and beyond and worked with us. After driving the ES350 for the past 2 and a half years, this past Friday, I contacted Cesar thru the What's App application and he not only immediately responded he also set up an appointment for Saturday and the rest is history. We left the leader with our brand new 2015 RX350 SUV... I not only recommend The Lexus of Kendall dealer I strongly suggest that you give yourself the opportunity to meet Mr. Cesar Alcala. He will definitely exceed all your expectations!!!.. I also will like to commend on Igor the Finance Director that also went above and beyond specially for me and also made it possible for me to leave the dealer with a smile on my face!!! Thank you both Cesar and Igor for being so kind, understanding and most of all so professionals. More