Lexus of Kendall

Excellent experience Nelcy has amazing customer service, she is very informative and very caring. Couldn't ask for a better experience, she new exactly what I wanted, and Nelcy has amazing customer service, she is very informative and very caring. Couldn't ask for a better experience, she new exactly what I wanted, and gave me all the information possible. More

My experience at lexus I've been going around to several dealers and for the most part they have focused more on selling me what ever they want instead of what I'm looking f I've been going around to several dealers and for the most part they have focused more on selling me what ever they want instead of what I'm looking for. I had the pleasure of working with Nelcy and she was very helpful and attentive and very knowledgable about the cars. Overall there was great customer service and I felt like my needs were met. Will definitely be coming back. More

Awesome customer service! Dealt with Nelcy Coimbra the other day. I couldn't be happier with the service. She was wonderful and was very helpful! Over all a great experience. Dealt with Nelcy Coimbra the other day. I couldn't be happier with the service. She was wonderful and was very helpful! Over all a great experience. More

Great customer service Nelcy Coimbra from Internet sales helped me get the exact car I wanted. Would recommend her to anyone! Great customer service and communication. Great Nelcy Coimbra from Internet sales helped me get the exact car I wanted. Would recommend her to anyone! Great customer service and communication. Great job More

Excellent!!! I had a great experience dealing with Vladimin Bueno he was very honest, kind and a pleasure to talk to... Also- finance manager Robert Nelson was als I had a great experience dealing with Vladimin Bueno he was very honest, kind and a pleasure to talk to... Also- finance manager Robert Nelson was also very kind and pleasant.... You have a great staff working at Lexus of Kendall !!! More

Excellence service i was undecided for several weeks now on which car to buy. I was looking at the Mercedes and the Lexus trucks. I Actually visited several dealers wh i was undecided for several weeks now on which car to buy. I was looking at the Mercedes and the Lexus trucks. I Actually visited several dealers when I came to a stop at Lexus of Kendall. My experience was amazing from the moment I stepped foot in those doors. I was welcomed by one of the sales representatives, a young gentle man by the name of Pedro Meneses. Very professional, eloquent and truly values and takes the time to listen and share ideas with his customers. Needless to say i had such a wonderful experience from choosing the right vehicle alongside with Pedro Meneses and then Being introduced to Angel , the general sales manager to complete the paper work, that I had no doubt I wanted to buy a Lexus and not only buy a Lexus but buy it at this dealer with these individuals that treated me like family. I would totally recommend my family and friends to visit Lexus of Kendall . Thank you for treating me like family and not just a number. More

Amazing what an excellent experience! Pete Meneses was great to work with. Was very patient and answered all my questions. Thank you for being kind/helpful. what an excellent experience! Pete Meneses was great to work with. Was very patient and answered all my questions. Thank you for being kind/helpful. More

Professional sales team. Mr. Romero was very professional and attended to all our needs and concerns. He offered numerous suggestions to best fit what we were looking to purc Mr. Romero was very professional and attended to all our needs and concerns. He offered numerous suggestions to best fit what we were looking to purchase. These different options helped us reach the perfect car and price option. Mr. Romero answered all our questions with honesty and always assured that he was doing his best to get us the monthly payment we most desired. It was a pleasure dealing with mr. Romero and the Lexus finance team. More

Best Car Shopping Experience!!!!!!! 10 STARS! First off, I would like to give my heartfelt thanks to the gentlemen at Lexus of Kendall. I received stellar service from every single staff member th First off, I would like to give my heartfelt thanks to the gentlemen at Lexus of Kendall. I received stellar service from every single staff member that I encountered throughout my day. I started my process with John (Sales Manager). I am so thankful to have met him that day. His knowledge in the business & superb service is what made my experience a success. He was extremely professional from beginning to end. Also, I'd like to thank the financing department, to be specific to Mauricio for his great work and Antoan (Sales) for all the final details at delivery and for all his help. Antoan was AMAZING! He went above and beyond for me. Thank you so much guys! I am very happy and grateful. More

Outstanding Service I have been in the market these past few months considering a few alternatives to replace my wife's SUV. Although I have heard of the good reputation I have been in the market these past few months considering a few alternatives to replace my wife's SUV. Although I have heard of the good reputation earned by Japanese automakers in the past, I was not sure I would find what we were looking for. We had the pleasure of dealing with Jose Saviñon, an individual who single handedly was responsible for us to have purchased our new vehicle at Lexus of Kendall. Not only was Jose very attentive to our previous automobile history, but also displayed quite a bit of patience and knowledge of the car industry and family needs. Jose went over and beyond what would otherwise be expected from a luxury car dealer and we could not be any happier for it. I highly recommend seeking him when you visit this dealership! More