Lexus of Jacksonville

All staff members from checkin to checkout are exceptional!!! Very friendly, knowledgeable and efficient!!! Lounge and Cafe are very clean and inviting The choice of a loaner instead of waiting i exceptional!!! Very friendly, knowledgeable and efficient!!! Lounge and Cafe are very clean and inviting The choice of a loaner instead of waiting is another great option More

Paula was terrific. Good communication and well prepared for my wife and I and I. Good communication and well prepared for my wife and I and I. More

Paula is fantastic. Very focused on customer service to me and enjoy her very much Very focused on customer service to me and enjoy her very much More

Excellent customer service. Friendly greeting in service lane even on the coldest day! Clean car afterward service Friendly greeting in service lane even on the coldest day! Clean car afterward service More

Lexus of Jacksonville is a great dealership were Clients are treated eith utmost care. It is the only dealership that provides free food and beverages while you wait for your car to be serviced. There are o are treated eith utmost care. It is the only dealership that provides free food and beverages while you wait for your car to be serviced. There are others perks provided, such as a free car wash. I highly recommend the Lexus of Jacksonville. Raymond my agent was professional, pleasant ,and courteous. More

Service department was understaffed and not prepared for the amount of appointments they made My technician did not seem to care that I was upset and have experienced unsatisfactory service several times a the amount of appointments they made My technician did not seem to care that I was upset and have experienced unsatisfactory service several times at this dealership More

Jovie is a good salesman he gave me all the information I requested When the work was finished he communicated the work done clearly and did some minor free work He is good Keep him requested When the work was finished he communicated the work done clearly and did some minor free work He is good Keep him More

Was promised a couple of things and dealer did not follow through, very disappointing to have spent so much money through, very disappointing to have spent so much money More

Service was excellent and advisors were very professional! Would recommend this service center dealership to others! Using for years and they are honest and reliable! professional! Would recommend this service center dealership to others! Using for years and they are honest and reliable! More

The dealership process was very good. The accommodations afforded to secure the vehicle was more than we expected. The salesperson was very courteous, welcoming but did not exert pressu The accommodations afforded to secure the vehicle was more than we expected. The salesperson was very courteous, welcoming but did not exert pressure. More