Lexus of Huntsville

Unmatched Experience! My experience at Lexus of Huntsville was and will remain unmatched for years to come. I am thoroughly impressed. Specifically, Sales Consultant, Will My experience at Lexus of Huntsville was and will remain unmatched for years to come. I am thoroughly impressed. Specifically, Sales Consultant, Willie Aaron, is incredible at what he does. He was patient, professional, kind, knowledgeable and quick to inform me and show me features I thought a vehicle didn’t have. Those features sealed the deal for me. So it was vital that he was always listening. He is sharp and thorough. He absolutely loves his job and I can tell this is his passion. It was a joy to work with him. And it doesn’t stop there- the moment I pulled into the dealership we were greeted by Derrick Hill, who walked out to meet us the moment my family and I arrived. And throughout it all, the entire Lexus team worked together, for each other, all while making my mother and I feel like guests in their home. In addition to Willie, the following members of the Lexis team each played an unforgettable and award-winning role in my experience at Lexus: Ralph Smith- who has an incredible passion for people; Joseph Stevenson who is thorough; and Amir Samadani just to name a few. After I purchased my vehicle, I personally wanted to meet and shake the hands of each person involved in this car-buying experience because it was that good! I had the pleasure of meeting the General Sales Manager, Kin Wilson, who also has a love for people, and clearly loves what he does. I pray God blesses each individual abundantly in their jobs, and in their lives, as well as this dealership location and it’s continued success. Thank you! -Melinda More

Great Experience! I have to give these guys a 4 star rating. The buying experience was comfortable. Doug Jones was great in explaining everything from the actual sale t I have to give these guys a 4 star rating. The buying experience was comfortable. Doug Jones was great in explaining everything from the actual sale to a thorough tutorial for my new Lexus RX350. Kin was also great in negotiating for the sale and financing. Thanks so much!! Love our new Lexus!!! More

Excellent buying experience with Anthony Leach Mr. Leach helped my mother through the process of finding and purchasing a Certified Pre-Owned 2105 ES 350. We shopped at dealerships in Atlanta and Mr. Leach helped my mother through the process of finding and purchasing a Certified Pre-Owned 2105 ES 350. We shopped at dealerships in Atlanta and Macon GA, but ultimately chose Lexus of Huntsville because we really wanted to work with Anthony and felt like he was working hard to get my mother in the right car at a fair price. First Class service with the buying experience and we look forward to working with the service department in the future for regular maintenance. More

Car shopping The staff is very friendly and helpful! Lexus of Huntsville comes highly recommended from my husband and I. Although we didn't make a purchase, we had The staff is very friendly and helpful! Lexus of Huntsville comes highly recommended from my husband and I. Although we didn't make a purchase, we had a great experience! More

Horrible Called the Service Dept and told them I was having my Lexus towed there and wanted it put on there machine to see why my Check Engine light was on and Called the Service Dept and told them I was having my Lexus towed there and wanted it put on there machine to see why my Check Engine light was on and my car was in limp mode... They called my husband a few days later and said we needed spark plugs and wires and a coil replaced and the valve gasket covers... Give us the price of $1200... Pick the car up and took it and had all that stuff done... Car still in limp mode so I called Tammy who was over our case and asked her what the machine said exactly or could I have a printout she informed me it was never put on the machine.. When that's the reason I sent it there so I payed 268.00 for somebody to look at my spark plugs she also said I had a bunch of wires melted together and my mechanic can't find them lol cause it is not true.. My injector wire just one was bare... And then I get a call from Lexus yesterday asking if I wanted to sell them the car cause it has a high resell value... A bunch of crooks just taking ppl money!!!! More

Exceptional customer service by Nijel Gayle I went looking for a car, after learning it was a great time to buy. I stopped by several dealership only to leave dissatisfied. Until, I stopped by L I went looking for a car, after learning it was a great time to buy. I stopped by several dealership only to leave dissatisfied. Until, I stopped by Lexus & was greeted by Nigel Gayle. Nigel was knowledgable, professional & extremely patient. He took time out to ask me pertinent questions @ what I was looking for and was not some typical hardcore salesman trying to make a quick sale. I highly recommend Lexus Dealership. It is a top notch facility with a professional, friendly staff. Nigel, thank you for helping me select my RX 350, I love it! Mrs. Batista More

Easy service scheduling Spoke with Scott in service. very friendly and easy to schedule my appointment, gave me all the information for my first service that I needed. Spoke with Scott in service. very friendly and easy to schedule my appointment, gave me all the information for my first service that I needed. More

The best customer services!!!!!! Love... Love this Lexus dealer! Everything moving really fast ! I called the sale Manager Hosea Willis to ask about the IS 350 2014 sport model! He of Love... Love this Lexus dealer! Everything moving really fast ! I called the sale Manager Hosea Willis to ask about the IS 350 2014 sport model! He offered to have his salesman to drop the car off for me to have a test drive, even I lived 2 and haft hour away! He gave me a good deal in the car and it turned out was the exact car we looking for. So we signed the paper on the spot, and the car is our in the matter of hours! Paul Bennett is very nice salesman who delivered the car to me, very patient and explained every thing to the exact!!! Finance paper was done very quickly also! I guess it help when you have good credit too!!! So I got my Lexus without even get out of the house!!! I will forever buy cars from Lexus of Huntsville from now on!!!! Got to love Hosea Willis , very quick to the point, very respectfully ! Very efficiency !!!! And the willingness to please a customer!!! More

I have purchased numerous automobiles, both new and used, in the last eleven years from Lexus of Huntsville. My vehicles have been serviced, as required, by their outstanding Service Department. I view the in the last eleven years from Lexus of Huntsville. My vehicles have been serviced, as required, by their outstanding Service Department. I view the management, sales, and service teams as my personal friends. When I enter the dealership, I am treated like family and I truly feel that I am at the home of a friend rather than auto dealership. I would recommend this dealership to anyone looking to purchase/lease or service their Lexus products. More

Great dealership, didn't feel forced at all to buy. Service is VERY expensive at this dealership, but in return you do tend to get great customer service. Bought a used Lexus RX 350, Willie was helpful Service is VERY expensive at this dealership, but in return you do tend to get great customer service. Bought a used Lexus RX 350, Willie was helpful in showing us the features of the car. The price was on the higher side (this was the best one we found around), but customer service was great. Willie still keeps in touch with us and calls and how the car is doing. The salesperson also came to our house to program the garage door opener. More