Lexus of Huntsville

Excellent. Professionals at the Service Center. They really value their customers. Impeccable communication and kindness. Professionals at the Service Center. They really value their customers. Impeccable communication and kindness. More

THE BEST EXPERIENCE FOR A FIRST TIME BUYER! Garret Waldman and Frank Loar helped so much and answered all the questions and concerns we had! Definitely recommend this dealership and ask to hav Garret Waldman and Frank Loar helped so much and answered all the questions and concerns we had! Definitely recommend this dealership and ask to have one of these 2 to help with all your car buying experiences! We will be back! More

The best service in America! Tammy Johnson, my service consultant, always solves all my problems. Tammy Johnson, my service consultant, always solves all my problems. More

Service went as Brink described. Little wait time. Of course, the delicious Cheryl’s cookie helped the experience! Little wait time. Of course, the delicious Cheryl’s cookie helped the experience! More

Customer service rep was the very best. He kept me informed and went out of his way to meet our requirements. He kept me informed and went out of his way to meet our requirements. More

Awesome staff, always willing to meet your needs as well as repairing your vehicle in a timely manner as repairing your vehicle in a timely manner More

I had really high hopes for my first luxury car/Lexus experience, but I have to say I am more than disappointed. I came by several times and was completely ignored and never offered assistance. Finally, experience, but I have to say I am more than disappointed. I came by several times and was completely ignored and never offered assistance. Finally, I brought my has and, feeling i may be taken seriously. But we still had to go inside to find help. We were met with a young man who seemed like he would rather be anywhere but helping us. He seemed much more concerned that it was close to closing time. He didn’t even offer to let us look add a vehicle that was not in the show room. I had to specifically ask. In sharing my experience with a close friend he recommended his salesman to me. The first time I met him, he was quite friendly and engaging. I do not make a purchase this big without very careful consideration. I was also on the fence about which model I wanted. So, I did need to drive the vehicle more than once. My subsequent visit was met with complete ambivalence - to the point it made me very uncomfortable and I didn’t even want to drive the second vehicle - choosing to leave instead. I have also had no follow up regarding my purchase. I wanted to support my hometown and buy locally, but at this point, I am looking elsewhere for my car purchase! More

Great dealership. Always excellent Customer service. Tammy Johnson, my service consultant, always goes the extra mile to ensure that I receive the best service. By Always excellent Customer service. Tammy Johnson, my service consultant, always goes the extra mile to ensure that I receive the best service. Byron More

Excellent service. Tammie was fantastic and always is every time I bring my car in for service. She has a great personality and is very efficient! She’s the best! Tammie was fantastic and always is every time I bring my car in for service. She has a great personality and is very efficient! She’s the best! More

Quick and efficient service. Would recommend this dealership to everyone, you won’t be disappointed Would recommend this dealership to everyone, you won’t be disappointed More