Lexus of Huntsville

My service advisor Tammie is a pleasure to deal with. Pleasant personality and very clear in her explanations of service to be performed. Whenever I need service at Lexus of Huntsville location I always Pleasant personality and very clear in her explanations of service to be performed. Whenever I need service at Lexus of Huntsville location I always request Tammie. Btw: I'm driving to Florida in the near future and have a loose fender and other undercarriage damage that will be addressed by auto body shop upon my arrival in Florida. Tammie had the service technician fasten down my fender for the long drive so I wouldn't have any issues on the road. Sincerely appreciate the service team's efforts. Above and beyond expectations. Thanks team! More

An excellent salesman Francisco Diaz but. I explained prior to driving an hour and a half there We would need the process to be expidited because of my husbands health . We agreed on price a I explained prior to driving an hour and a half there We would need the process to be expidited because of my husbands health . We agreed on price at 2 pm but it took the office until after 5 for paperwork??? We were paying cash and told them again because of my husband’s health issues we need it expedited. I love the car. Good salesman but aweful office. I will not recommend this dealership or ever buy there again. A shame. Good salesman and. Excellent selection of nice automobiles. More

Drew was very helpful & had everything ready to go for us! He was courteous & even helped us with things that needed to be moved out of the car. us! He was courteous & even helped us with things that needed to be moved out of the car. More

Very professional and courteous service. Service was provided in a timely fashion. Will definitely return. Service was provided in a timely fashion. Will definitely return. More

My service tech Rob is the best. Always a pleasure to have him taking great care of me and our car. Always a pleasure to have him taking great care of me and our car. More

Service department and staff are great and so a good job in a timely manner in a timely manner More

Our experience with Willie Aaron at Lexus of Huntsville was excellent. He did everything he said he would do, helped us through the process of reserving our new GX550, and kept us up to date until the vehi was excellent. He did everything he said he would do, helped us through the process of reserving our new GX550, and kept us up to date until the vehicle arrived. He and Frank in finance made the delivery experience smooth and efficient. The vehicle was clean, ready, and full of gas when we arrived. The paperwork only took a few minutes and Willie helped us learn all the features and got us on the road. Best of all they didn’t try to tack a bunch of dealer add ons to the price. Well pleased and highly recommend you go talk to Willie if you’re in the market for a Lexus. More

Friendly staff, good service. Didn't have to wait long. Explained on how to use certain vehicle feature that I was not familiar when using them. Would recommend others to use L Didn't have to wait long. Explained on how to use certain vehicle feature that I was not familiar when using them. Would recommend others to use Lexus service. More

Great service Department, Tammy goes above and beyond to take care of her customers needs take care of her customers needs More

Tammie Johnson takes great care of me as a customer. She proved great service and makes you feel special. She proved great service and makes you feel special. More