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Lexus of Huntsville

Huntsville, AL

4.8
54 Reviews

6580 University Dr

Huntsville, AL

35806

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Showing 54 reviews

November 21, 2024

Service is always excellent and considerate of time, issues to resolve with courtesy and professionalism More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brink in Service
November 17, 2024

Great customer service from Tammie. She is always professional and very accommodating during my service visits. More

by 2butterfly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Johnson
November 06, 2024

Outstanding customer service. Tammy in the service dept always provides the highest quality of service More

by slipanslide007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
October 31, 2024

Getting my car serviced was easy with Tammie. Not only is she knowledgeable and helpful but has a great attitude and great personality. More

by Kelley Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Johnson
October 31, 2024

On the maintenance side they are great. Could not expect more. Professional, competent, courteous. Sales is a different story though that experience was some years back though enough to no More

by Smithjs1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Johnson
October 30, 2024

Tammie Johnson is my Go-To Service Advisor. On every visit, she treats me fairly and professionally. She has never disappointed me! More

by UH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Johnson
October 30, 2024

Brink took excellent care of me during my car’s recent regular service. He explained everything and showed me a feature I didn’t even know I had. Highly recommend! More

by Bon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brink Hoffman
October 22, 2024

Brink, in the maintenance department, is outstanding! Brink always has a smile and is easy to converse with about any issue or concern. He always gives me a thorough summary work completed and answers More

by travis_hensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brink
October 21, 2024

The service department and Rob Massingill are wonderful. I have taken my vehicle to other places but when I heard that Rob was at Lexus I returned. He is very responsive, returns my calls and explains every More

by ngrubbs1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Massingill
October 19, 2024

Not real crazy about the call-in system for making a service appointment, but the service itself is always excellent. My service consultant this trip, Brink, was extremely thorough in explaining service More

by dale.thomas069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brink Hindman
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