Lexus of Huntsville
Huntsville, AL
Filter Reviews by Keyword
By Type
Showing 54 reviews
On the maintenance side they are great. Could not expect more. Professional, competent, courteous. Sales is a different story though that experience was some years back though enough to no Could not expect more. Professional, competent, courteous. Sales is a different story though that experience was some years back though enough to not go back to buy. More
Brink took excellent care of me during my car’s recent regular service. He explained everything and showed me a feature I didn’t even know I had. Highly recommend! regular service. He explained everything and showed me a feature I didn’t even know I had. Highly recommend! More
Brink, in the maintenance department, is outstanding! Brink always has a smile and is easy to converse with about any issue or concern. He always gives me a thorough summary work completed and answers Brink always has a smile and is easy to converse with about any issue or concern. He always gives me a thorough summary work completed and answers my questions. More
The service department and Rob Massingill are wonderful. I have taken my vehicle to other places but when I heard that Rob was at Lexus I returned. He is very responsive, returns my calls and explains every I have taken my vehicle to other places but when I heard that Rob was at Lexus I returned. He is very responsive, returns my calls and explains everything that needs to be done. He goes beyond to meet my schedule. More
Not real crazy about the call-in system for making a service appointment, but the service itself is always excellent. My service consultant this trip, Brink, was extremely thorough in explaining service service appointment, but the service itself is always excellent. My service consultant this trip, Brink, was extremely thorough in explaining service needs and costs, and stayed in touch on progress while I was away in a loaner car. This service required some time. More