Back

Lexus of Henderson - Service Center

Henderson , NV

4.8
4,630 Reviews

4,630 Reviews of Lexus of Henderson - Service Center

Sort by
October 04, 2024

Class service facility compare to all that I have dealt with. Customer waiting area is just convenient. Service advisor keeps you informed. More

by jdiwa846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Requested an alignment but didn’t really need it because car still shakes. Feel cheated. More

by ARNALDOGOMEZ_III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David in Service
October 04, 2024

The service manager was Very friendly & informative. I had to wait for an hour & 1/2. The lounge was comfortable, with coffee & snacks provided. More

by csmoore29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Brought my car in for breaks and service and picked my car up and the air was broken. Told them and they said oh it went out sorry it will be 4K to fix it. No resolve nothing. 0/10 More

by jamiekiely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Had a great experience they were fast, efficient and communicated well. I was well informed that every moment. More

by TKRONBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Very professional, knowledgeable, courteous and friendly. They are timely and on target with their repair time-line. More

by JJACKFAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman, Service Manager
October 02, 2024

We came in from the Colorado Springs with a major problem and Lexus of Henderson took me in immediately and repaired my car. More

by JENKNSLEONARD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
October 01, 2024

Most professional & comfortable dealership I have ever dealt with. From the salesman to the sales manager, & the customer service without an appointment. More

by Paul Stahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony - pleasant to do business with👍
October 01, 2024

Lexus of Henderson service always does an excellent job. Appreciate how they always make us feel special. More

by regentpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Personable,and clean,attentive while waiting. No pressure sales. Thanks for a smooth transition. Bye. Lol More

by johnellagoss
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
8
...