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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,724 Reviews

4,724 Reviews of Lexus of Henderson - Service Center

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November 28, 2024

I had a great service and happy thanksgiving to everyone! Thank you for your help! More

by Lisachow02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Time to service my vehicle (typically 30-45 minutes for 5K svc) took almost 5 hours. BADDDDDDDDDDDDDD!!!! More

by Mark Fellows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Torrella- Service
November 27, 2024

Love the customer service and amenities at Lexus of Henderson, clean facility, updated features on the outside large spacious showroom, little area with stocked snack, several TVs and lots of space for More

by tropiclaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Diam and Kim Tran
November 27, 2024

I’m happy about their approach explanation the entire Salesman, Sales manager and all grateful I was not expected like this, but I got more than my expectation keep doing guys. I appreciate thank you More

by demriw2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Every time I take my car to Lexus of Henderson I am completely satisfied. I wouldn’t take my car anywhere else. More

by dkubetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Lexus of Henderson service department is outstanding. Great service. Super efficient. Friendly and helpful staff. Highly recommend them. More

by bill@x6management.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Very nice clean professional David was very helpful Great service Very grateful for the uber and Lyft service More

by stacykleiner2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David T
November 24, 2024

The Service department is the best. Tyler has been there for us every since we move here 10 years ago. Every concern is important and checked out. We are very pleased with the service w More

by James Alford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Heishmann
November 24, 2024

Obviously management has tightly scheduled appointments such that wait times are unacceptable. Both waiting to drop my car off and pick it up caused me to first be late to work and at the end of the day I More

by hitchenpost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Overall good service - would have preferred a loaner car instead of uber drivers but all-in-all - overall good service. More

by TERRIJDUNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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