Lexus of Henderson - Service Center

I want to extend my heartfelt appreciation for Tito's, and the rest of the team at Lexus of Henderson, exceptional support in facilitating the purchase of my new Lexus. For over a decade, Tito has consist and the rest of the team at Lexus of Henderson, exceptional support in facilitating the purchase of my new Lexus. For over a decade, Tito has consistently provided the highest service standards—professional, reliable, always with genuine care, impeccably well done. Tito's dedication, attention to detail, and personalized approach, trustworthiness have made every experience seamless and pleasant. I wouldn't even think about going anywhere else to buy a car and always recommend Lexus of Henderson to friends and family members. Thank you for your continued excellence and for making this most recent purchase another smooth and highly satisfying one. Once again my most sincere gratitude to Tito and the rest of the team! More

Easy and professional. Other than being at the dealership for 6 hrs due to not knowing who was going to get the new car and the salesman taking my house keys home, everythi Other than being at the dealership for 6 hrs due to not knowing who was going to get the new car and the salesman taking my house keys home, everything was taken care of efficiently and professionally. More

Organized, caring, very good delivery of the car it was spotless, perhaps just check for alignment next time on new cars because ours was off but that's about it spotless, perhaps just check for alignment next time on new cars because ours was off but that's about it More

The purchase process was too complicated and lengthy. It became not a simple process as it should have been. It became not a simple process as it should have been. More

Shortly before I came to pick up my car, my sales person, Terry, was let go from the dealership. Kenny with very short notice stepped in to help me complete the purchase. He was amazing! Certainly appreciate Terry, was let go from the dealership. Kenny with very short notice stepped in to help me complete the purchase. He was amazing! Certainly appreciate his service! More

Service team had my car towed on a Saturday after starter went out in my Lexus LS 430. Offered loaner vehicle after finding out the parts will take a few days to arrive which got my wife back and forth to went out in my Lexus LS 430. Offered loaner vehicle after finding out the parts will take a few days to arrive which got my wife back and forth to work. Don't mind paying a little extra for great service and not having to deal with a shady auto shop. Drop off and pickup took less than 5 mins. Friendly staff and people answering the phones. Thank you. More

Very Accommodating When you drive up to Lexus, the guys receiving the car are very fast and courteous. James comes outside because he saw that I arrived and greets me walking me into his office, letting me receiving the car are very fast and courteous. James comes outside because he saw that I arrived and greets me walking me into his office, letting me know what service is gonna be conducted and how long that should take. James then Shows my wife and I to the waiting area letting us know what snacks and drinks are available. After servicing complete, James came and got us sat down in his office. Explain everything that was done to my vehicle and was very open to any questions. Lexus has a nice very nice waiting area With much to do so you're not bored. I had a small scratch on my door handle and James had it polished out quickly and easily after I noticed that I hadn't seen it there before. More

Great job Excellent, good customer service ? ????????????????? Great great excellent nice environment lot of snacks ????????????????? Great great excellent nice environment lot of snacks More

Accommodating, courteous, on time, keeps you well informed I have purchased 3 cars now at the dealership and service has always been exceptional. informed I have purchased 3 cars now at the dealership and service has always been exceptional. More

Treated professionally, patiently and felt like a valued customer. Car was all dressed up with a bow awaiting me. customer. Car was all dressed up with a bow awaiting me. More