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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,981 Reviews

4,981 Reviews of Lexus of Henderson - Service Center

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January 30, 2019

Service for repairs service by the service consultant. Explaind and educated by John. Will recommend to others too. Work was done pretty swiftly,with a quality work More

by AMUNEERD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacLaugn
January 29, 2019

Service experience Everything was very good except for one back mirror that was left dirty.Receptiom and delivery were outstanding as well a timing , as well as the expl More

by MMOHARPONCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2019

an effortless experience and dealing with competent people. A slightly higher cost is well offset by the knowledge that any work. will be competently and thoroughly done. More

by JBIRD94558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLachlan, Christian Cruz
January 29, 2019

Regular service and for a recall Always have a great experience at this Lexus dealership. Tyler was wonderful with our concerns and keeping us informed. Can’t leave out the good sna More

by LNSMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
January 29, 2019

I had an amazing visit I brought my 2019 NX300 in for its first service, and everything from the facility, to the people were nothing short of fantastic! This is my first Le More

by BIGG702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
January 28, 2019

Great Service I always receive great service at Lexus of Henderson. David Torrella always takes good care of me. He returns my phone calls. He sends someone out More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
January 27, 2019

Oil change Went in for an oil change and my service advisor said my car would be ready in one hour. It took a little bit longer (2 hours) and he took $25 off of More

by ALEX8526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
January 27, 2019

Service good but too much time Service people were knowledgeable and courteous, but it took 2 hours 45 minutes to get a service done that actually took the techs about an hour to pe More

by TRJASCOTT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I Dont know their names.
January 26, 2019

Strut replacement John was a great guy to work with! He helped us out and communicated through the process. Always a good experience at the Lexus Of Henderson More

by Ashleyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
January 25, 2019

Total experience was positive. Jay is the best. He constantly gave us updates on my vehicle. Took less than a few days to address, approve and fix our repairs. The loaner that was p More

by JILANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
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