Lexus of Henderson - Service Center

Superior Service Marvelous experience with scheduled maintenance. It was fast, efficient & very customer focused. "Farmer simple" explanations of what work was neede Marvelous experience with scheduled maintenance. It was fast, efficient & very customer focused. "Farmer simple" explanations of what work was needed and had been completed after it was accomplished. Comfortable waiting area. David Torrella provided an exceptional customer experience More

Great Service! Always treated well at Lexus of Henderson. David Torrella is like family! He is wonderful to work with. Service is fast and efficient . Fourth car tha Always treated well at Lexus of Henderson. David Torrella is like family! He is wonderful to work with. Service is fast and efficient . Fourth car that we have bought here and plan on buying more in the future! More

Tech mechanic wrong evaluation 2 to 3 weeks process to fix 1 window. Loaner car smell of smoke. Mileage on paper 3X incorrect. Told 1 hr. wait which was 2hrs. 2 to 3 weeks process to fix 1 window. Loaner car smell of smoke. Mileage on paper 3X incorrect. Told 1 hr. wait which was 2hrs. More

Great job! Stephen is a great job explaining service and re-call items for my car! Everything worked out time wise so overall I was very pleased. Stephen is a great job explaining service and re-call items for my car! Everything worked out time wise so overall I was very pleased. More

Outstanding professional service Service department was outstanding in completing a recall notice on an airbag. Jay, as always was very professional in attending us and kept us totall Service department was outstanding in completing a recall notice on an airbag. Jay, as always was very professional in attending us and kept us totally informed on what was going on with our car. More

Service was great. Everyone was very friendly, nice and kept me well informed. I was not pleased with the car wash, the windows were smeared. was great. Everyone was very friendly, nice and kept me well informed. I was not pleased with the car wash, the windows were smeared. More

Great service as usual David is always pleasant and professional. Have come here for years and been satisfied. Clean facility. Pleasant greeters on driveway. Appreciate wa David is always pleasant and professional. Have come here for years and been satisfied. Clean facility. Pleasant greeters on driveway. Appreciate washing my car. Thanks More

Very Best Service! At Lexus of Henderson we always receive top notch service! Jay was most helpful and made sure everything was done in a timely fashion so we could get At Lexus of Henderson we always receive top notch service! Jay was most helpful and made sure everything was done in a timely fashion so we could get on the road for our two hour trip home. He made sure every service was explained in detail and answered our questions completely. Employees such as Jay are key to the success of a dealerships service department. It was a pleasure to work with Jay! More

Battery Vehicle would not start and gave confusing messages. Would highly recommend Lexus include a battery status meter on the instrument panel. One messag Vehicle would not start and gave confusing messages. Would highly recommend Lexus include a battery status meter on the instrument panel. One message said to contact the dealer so I had the vehicle towed. Needed a new battery which was fortunately covered by the warranty. I had to use the dealer shuttle which was a pain but quite handy. The actual dealer service was excellent. More

Extended warranty work Customer service is unsurpassed! They want you back and it shows. My extended (non-Lexus/Toyota) warranty was about to expire and this dealership he Customer service is unsurpassed! They want you back and it shows. My extended (non-Lexus/Toyota) warranty was about to expire and this dealership held them up to the details and caught a couple things before it expired. More