Lexus of Henderson - Service Center

Long wait with “appt” 2.5 hour wait 10 a.m. appt. Arrived 9:45. Just a few cars in front of me when arrived. A few cars behind mine. Last car serviced. 10 a.m. appt. Arrived 9:45. Just a few cars in front of me when arrived. A few cars behind mine. Last car serviced. More

Excellent as Always The maintenance staff at Lexus creates the most welcome and confident atmosphere of any car dealership in this city. It is evident that the staff enjo The maintenance staff at Lexus creates the most welcome and confident atmosphere of any car dealership in this city. It is evident that the staff enjoys working for Lexus. More

Great Service Lexus reminds us when we should plan a service, gives you a loaner car if necessary and helps you plan services. They are on it!!! Lexus reminds us when we should plan a service, gives you a loaner car if necessary and helps you plan services. They are on it!!! More

Detailing was awesome! Service has always been top notch. I love the special touch of working with a service rep in his office vs the public windows at other dealerships. I Service has always been top notch. I love the special touch of working with a service rep in his office vs the public windows at other dealerships. I haven't even seen this type of treatment at exotics dealerships here in town! More

Satisfied As ALWAYS David does a phenomenal job. Takes of care of business with a smile on his face. Lexus is so lucky to have him on board. As ALWAYS David does a phenomenal job. Takes of care of business with a smile on his face. Lexus is so lucky to have him on board. More

Service Department Took my 07 Lexus gs430 in for service. Work with Phil the service department manager. Was very helpful and getting my car fixed on some recall work. H Took my 07 Lexus gs430 in for service. Work with Phil the service department manager. Was very helpful and getting my car fixed on some recall work. He didn't even charge me for the diagnostic fee.. since I brought my car in late and it was going to be there overnight I asked if he had a loner and he said no they were out but he made a phone call to his manager and offered to give me a rental free of charge from Enterprise without hesitation. When I got there and dropped the car off they had a brand new RX 350 2017 model and offered it as a loaner.. I didn't even have to pay for the gas upon return as I was going to fill it up as a courtesy. This dealership bends over backwards for pre-existing Lexus owners and continues to strive with service excellence and customer service. Kudos to the service department and to the service call center that takes the initial call. More