Lexus of Henderson - Service Center

Excellent Service Stephen helped me all the way from start to finish. He updated me on the status of the service. Service car was a big help for me to go to work. Stephen helped me all the way from start to finish. He updated me on the status of the service. Service car was a big help for me to go to work. More

service easy dropping car off, easy picking car up. everyone was friendly, knowledgeable, eager and quick to help. thank you for a positive experience. easy dropping car off, easy picking car up. everyone was friendly, knowledgeable, eager and quick to help. thank you for a positive experience. see you in 6 months. More

Stellar customer service Came in very stressed over tow truck delay of over 4 hrs and when walking in I was immediately addressed and assisted with the utmost stellar customer Came in very stressed over tow truck delay of over 4 hrs and when walking in I was immediately addressed and assisted with the utmost stellar customer service More

Best of the Best Lexus of Henderson is the best dealership in the Las Vegas area. David Torrella goes above and beyond to provide his customers the fastest and best s Lexus of Henderson is the best dealership in the Las Vegas area. David Torrella goes above and beyond to provide his customers the fastest and best service. He is and has been a gentleman and a caring individual. M More

We are from out of state for our first 5000 mile check up Really large service area, but I felt like I didn't belong there. first after, checking the car in for my appointment I was pointed to the door to wai Really large service area, but I felt like I didn't belong there. first after, checking the car in for my appointment I was pointed to the door to wait. soon after, waiting in a 4 chair area a man called my name and I followed him to his office to sigh some service forms and then directed me for a hour wait. After awhile a friend texted me and informed that there is a bigger lounge if I walk through the dealership. finally after a hour I returned to the 4 chair area to see my car was really. Not Impressed More

Great Service We had to get a car door painted and we received a loaner, which was greatly appreciated. Steve the Service Rep was very courteous, and professional. We had to get a car door painted and we received a loaner, which was greatly appreciated. Steve the Service Rep was very courteous, and professional. He was concerned about the customer and lept us appraised of status. We love Lexus and this experience added to our trust. I would like to acknowledge Debbie, Lexus' front line appointments person. We have known her for years and she continues to provide us exceptional service. More

Service visit Always a pleasure working with Alexis of Henderson. Jay is always extremely professional and kind and willing to take the extra steps necessary to pro Always a pleasure working with Alexis of Henderson. Jay is always extremely professional and kind and willing to take the extra steps necessary to provide a positive experience. More

Superior Service Marvelous experience with scheduled maintenance. It was fast, efficient & very customer focused. "Farmer simple" explanations of what work was neede Marvelous experience with scheduled maintenance. It was fast, efficient & very customer focused. "Farmer simple" explanations of what work was needed and had been completed after it was accomplished. Comfortable waiting area. David Torrella provided an exceptional customer experience More

Great Service! Always treated well at Lexus of Henderson. David Torrella is like family! He is wonderful to work with. Service is fast and efficient . Fourth car tha Always treated well at Lexus of Henderson. David Torrella is like family! He is wonderful to work with. Service is fast and efficient . Fourth car that we have bought here and plan on buying more in the future! More

Tech mechanic wrong evaluation 2 to 3 weeks process to fix 1 window. Loaner car smell of smoke. Mileage on paper 3X incorrect. Told 1 hr. wait which was 2hrs. 2 to 3 weeks process to fix 1 window. Loaner car smell of smoke. Mileage on paper 3X incorrect. Told 1 hr. wait which was 2hrs. More