Lexus of Henderson - Service Center

Service good but too much time Service people were knowledgeable and courteous, but it took 2 hours 45 minutes to get a service done that actually took the techs about an hour to pe Service people were knowledgeable and courteous, but it took 2 hours 45 minutes to get a service done that actually took the techs about an hour to perform. Sitting areas, TVs,restrooms, coffee, drinks were all fine. More

Strut replacement John was a great guy to work with! He helped us out and communicated through the process. Always a good experience at the Lexus Of Henderson John was a great guy to work with! He helped us out and communicated through the process. Always a good experience at the Lexus Of Henderson More

Total experience was positive. Jay is the best. He constantly gave us updates on my vehicle. Took less than a few days to address, approve and fix our repairs. The loaner that was p Jay is the best. He constantly gave us updates on my vehicle. Took less than a few days to address, approve and fix our repairs. The loaner that was provided was more than adequate. Great positive experience. The best in the industry. More

Eval abs light Excellent service and customer interaction and communication. Provided loaner, checked in daily, met in person to discuss needs. Wonderful people and Excellent service and customer interaction and communication. Provided loaner, checked in daily, met in person to discuss needs. Wonderful people and great service excellence. Thank you More

the best everyone was very nice, took good care of my car and me. and very honest love the service everything was on time i appreciate everone everyone was very nice, took good care of my car and me. and very honest love the service everything was on time i appreciate everone More

Quick turnaround in work that was done. All is well now with recall problem fixed as well as first year vehicle service. Stephen Diem was a delight to w turnaround in work that was done. All is well now with recall problem fixed as well as first year vehicle service. Stephen Diem was a delight to work with. Great job Lexus! More

Service on my 2015 Lexus 350ES Great professional service. The Service Manager took the time to ensure I knew exactly what service items were going to be completed. Quality work. Great professional service. The Service Manager took the time to ensure I knew exactly what service items were going to be completed. Quality work. Car looks and runs like new. Loaner car made transportation so much easier. More

Great Service I live way north of the city but will make the drive to Lexus of Henderson. David Torrella ensures everything is taken care of with my vehicle. He is I live way north of the city but will make the drive to Lexus of Henderson. David Torrella ensures everything is taken care of with my vehicle. He is very attentive and provides great customer service! I am in and out in no time and it doesn’t feel like you’re waiting very long with the available comforts in the waiting areas such as complimentary snacks, beverages, different seating options (couch, chairs, tables, desks), etc. More

Great experience. Jay does a great job. Superb communication. Sets expectations. Executes quickly and effectively. Cares about outcomes. Friendly. Prompt. Great g Jay does a great job. Superb communication. Sets expectations. Executes quickly and effectively. Cares about outcomes. Friendly. Prompt. Great guy! Looking forward to next interaction. More

the best service Jay is a great guy to work with. He listened to my problem and helped me to get it fixed. My Lexus is like new again. Jay is a great guy to work with. He listened to my problem and helped me to get it fixed. My Lexus is like new again. More