4,733 Reviews of Lexus of Henderson - Service Center
Excellent I had warranty work done. They were very accommodating about the time and date. Gave me a A car to drive while my car was repaired. When my car was I had warranty work done. They were very accommodating about the time and date. Gave me a A car to drive while my car was repaired. When my car was done it had been washed and had a full tank of gas. More
Best Service Center Our experiences with Lexus of Henderson have all been phenomenal! They never disappoint. They consistently go above and beyond to make sure we get pro Our experiences with Lexus of Henderson have all been phenomenal! They never disappoint. They consistently go above and beyond to make sure we get prompt thorough service and care.Our personal service co-ordinator, Jay Dalit, has gone out of his way to look into issues with our vehicle in order to save us time and money. They have made sure we have a vehicle to drive when service is lengthy. They even drove two hours to deliver our vehicle when repairs were delayed because of a faulty part. We wholeheartedly recommend the entire team at Lexus Of Henderson. We’ll purchase our next vehicle from them because of their outstanding service and people! More
Wonderful as always! Thank you David! I’ve been coming to David for 6 years now and as always he does not disappoint with his customer service and knowledge of my Lexus. This is my second I’ve been coming to David for 6 years now and as always he does not disappoint with his customer service and knowledge of my Lexus. This is my second Lexus and I love the brand and am so happy to have it serviced at Lexus of Henderson. It is always a pleasant and streamlined experience. More
Convenience Lexus of Henderson made my life super easy by providing on demand service to my doorstep. They picked up and dropped off my car same day. Great cust Lexus of Henderson made my life super easy by providing on demand service to my doorstep. They picked up and dropped off my car same day. Great customer service! More
Address recall on vehicle Very professional team at the Henderson location. I wouldn’t go anywhere else! I was given a courtesy ride to a casino and was picked up promptly when Very professional team at the Henderson location. I wouldn’t go anywhere else! I was given a courtesy ride to a casino and was picked up promptly when the vehicle was ready. More
Attentive service Stephen keep me update with the repair progress. Eric in the service dept. took the time to test drive the vehicle with me. Both Eric and Stephen were Stephen keep me update with the repair progress. Eric in the service dept. took the time to test drive the vehicle with me. Both Eric and Stephen were committed to solving the problem. More
Regular service, maintenance My service was scheduled and was completed very timely. Stephen stayed in communication and got me out quickly so I could make a prior 1:00 appointm My service was scheduled and was completed very timely. Stephen stayed in communication and got me out quickly so I could make a prior 1:00 appointment. More
Great service My service mgr. John is a true professional. He knew about my car. Completing the oil change in less than one hour. Car was washed and ready to My service mgr. John is a true professional. He knew about my car. Completing the oil change in less than one hour. Car was washed and ready to go as promised. Thank John you are the best. Don kauffman More
My service appointment was on time and the work was quick The cost was a little more than I anticipated...Had 40,000 mile checkup: oil change, balance and rotate tires, check all fluid levels and was charged The cost was a little more than I anticipated...Had 40,000 mile checkup: oil change, balance and rotate tires, check all fluid levels and was charged $300 for about 90 minutes of work :( More
Always a pleasure Quick and efficient, Lexus service is a pleasure to “have” to do. Staff is friendly and makes you feel like they care about getting the job done right Quick and efficient, Lexus service is a pleasure to “have” to do. Staff is friendly and makes you feel like they care about getting the job done right. More