Lexus of Henderson - Service Center

Usual great service. Jay and his team provided their usual great and timely service in a speedy manner. Got me back on the road with no fuss or muss. Jay and his team provided their usual great and timely service in a speedy manner. Got me back on the road with no fuss or muss. More

Excellent service by staff Customer service was the best - The service managers on my case were knowledgeable and courteous. Craig Kelly new all the workings of the Lexus Vehicl Customer service was the best - The service managers on my case were knowledgeable and courteous. Craig Kelly new all the workings of the Lexus Vehicle so it made my life easy. More

Always the best customer service. Lexus of Henderson has been there for us with our Lexus purchase. We took delivery one year ago with our CPO RX 350. This was our fourth scheduled mai Lexus of Henderson has been there for us with our Lexus purchase. We took delivery one year ago with our CPO RX 350. This was our fourth scheduled maintenance and all went smooth and fast as usual. The Service Advisor even stood in the rain during check-in. It is a great feeling having our Lexus reliable because our grandkids live in another state. See you in four months for our next service. P.S. the coffe was hot and donut fresh. More

Best in Class Always prompt, efficient and friendly....Far better than other luxury car service centers I have been to before. Another reason we have two cars from Always prompt, efficient and friendly....Far better than other luxury car service centers I have been to before. Another reason we have two cars from Lexus. More

Recall service They gave me a loaner car while they did the recall repair that my car needed. I all went fine. David and his team are always good. They gave me a loaner car while they did the recall repair that my car needed. I all went fine. David and his team are always good. More

Tire puncture David was super plesent to work with. He was prompted and took care of business. On my way out I found out there was another puncture on the other tir David was super plesent to work with. He was prompted and took care of business. On my way out I found out there was another puncture on the other tire. David took care of it immediately. Tire was changed out and I was on my way. More

Always Impeccable Service Thank you all for your service. Thank you for the loaner. The work was completed very quickly and returned earlier than promised. Always a pleasure. Thank you all for your service. Thank you for the loaner. The work was completed very quickly and returned earlier than promised. Always a pleasure. More

February 2019 Service & Restoration Again, I had an excellent service experience. Jay Delit is always so considerate, helpful, patient and accommodating of my schedule. Kudos to the whol Again, I had an excellent service experience. Jay Delit is always so considerate, helpful, patient and accommodating of my schedule. Kudos to the whole service team. More

Nice Experience I needed to get a new tire on my RX350, there was a screw embedded at the edge of the sidewall. I purchased the tire/wheel protection package so I di I needed to get a new tire on my RX350, there was a screw embedded at the edge of the sidewall. I purchased the tire/wheel protection package so I didn't want to take it a tire shop. I also needed to have the vehicle serviced and a recall repair made. I called and was initially told I would not be able to get in for over a week. When I explained the situation they set an appointment for the next day. I was greeted, the car checked in and shown the waiting areas. John came and got me within 5 minutes and we went over all of the work needed. He worked the tire situation with the insurance company and made sure I was kept aware of the status while waiting (no loaner vehicle available). The waiting area is nicely set up and allowed me to work while I waited. More

15K Service, Recall Notice and Hitch Install Great Experience and Excellent Service from the Lexus of Henderson Service Team. Experience and interaction from team from drop off to pick up was ex Great Experience and Excellent Service from the Lexus of Henderson Service Team. Experience and interaction from team from drop off to pick up was excellent. More