Lexus of Henderson - Service Center

Friendly staff & reasonable timing I drove up for a walk-in oil change on a holiday. I was greeted right away by the valet guy. He was very friendly and directed me to the waiting are I drove up for a walk-in oil change on a holiday. I was greeted right away by the valet guy. He was very friendly and directed me to the waiting area and to help myself to some donuts/snacks/drinks. I arrived a little after 11am, which may be the reason that there was only a muffin and few bagels left. Other than that the wait time was reasonable and I was able to keep my toddler occupied in the little children's nook. More

Lexus LX570 Service As usual customer service is amazing here. We actually enjoy bringing in our vehicles for service here because you are treated with the utmost respec As usual customer service is amazing here. We actually enjoy bringing in our vehicles for service here because you are treated with the utmost respect. Lexus of Henderson is really a part of our family and we are very loyal customers. Keep up the great work guys!! More

Great Service Experience Dakota was very helpful and worked very hard to make sure that he provided a target time and also offered shuttle/loaner for my convenience. Dakota was very helpful and worked very hard to make sure that he provided a target time and also offered shuttle/loaner for my convenience. More

Amazing service The staff was very professional and knowledgeable, they provided outstanding service. They also washed and vacuumed the car. I will return for all ser The staff was very professional and knowledgeable, they provided outstanding service. They also washed and vacuumed the car. I will return for all service needs. Thank you! More

Took the car without an appointment. Had a new battery by af Just call. Just do. The service was there when I needed it! Plus, my husband did a price check on batteries and choose you! Congratulations. Just call. Just do. The service was there when I needed it! Plus, my husband did a price check on batteries and choose you! Congratulations. More

Recall They notified of the recall and gave me a rental, I never had to call the service dept., they handled the whole situation from the beginning They notified of the recall and gave me a rental, I never had to call the service dept., they handled the whole situation from the beginning More

You Were There For Us In An Emergency. On a Friday afternoon, I had an emergency with a screw in a tire. I arrived at the dealership with an hour to spare. I received the best customer serv On a Friday afternoon, I had an emergency with a screw in a tire. I arrived at the dealership with an hour to spare. I received the best customer service. A thorough check of my car revealed other items in need of repair. My car was ready the next day. During this emergency, I enjoyed my interaction with Stephen. Everything was done to assist me. More

15k Service Everything went very well. I was immediately greeted and ushered inside. I quickly met with David who gave me a timeline of completion. The service wa Everything went very well. I was immediately greeted and ushered inside. I quickly met with David who gave me a timeline of completion. The service was finished within that timeline. I paid and was on my way very quickly. More

Recall from Lexus on passenger airbag. Excellent work, and I received a loaner for my travel needs. I received a call from David Torella that Lexus had identified a passanger airbag is Excellent work, and I received a loaner for my travel needs. I received a call from David Torella that Lexus had identified a passanger airbag issue, and could I bring in my Lexus as soon as possible, which I did. More

Lexus OMG Can’t beat the service at Lexus particularly if J (and the mechanic foreman)) is assting you. He is friendly and professional and tells me the proble Can’t beat the service at Lexus particularly if J (and the mechanic foreman)) is assting you. He is friendly and professional and tells me the problem and solutions about my car in such a way that my blood pressure wouldn’t go up. More