Lexus of Henderson - Service Center

Airbag recall All went well except one small detail. The service or Detail department missed wiping off the black dash where the airbag was worked on. Not a big All went well except one small detail. The service or Detail department missed wiping off the black dash where the airbag was worked on. Not a big deal but I am a detail oriented person. More

Ridiculous Arrived at 10:45 for a headlight change and wash. Told 1 1/2 hours. 12:30 no car. 1:30 no car. 2:15 got car. Are you kidding me? 3. 1/2 hours????Ser Arrived at 10:45 for a headlight change and wash. Told 1 1/2 hours. 12:30 no car. 1:30 no car. 2:15 got car. Are you kidding me? 3. 1/2 hours????Service person very apologetic but your back of the house needs serious help. Not even an offer of a loaner. Although did get a card for a free detail. First time at this dealership as new to area. Be my last visit as well. Won’t use the destabilization as I likely wouldn’t see my car for days. More

Drop off, pick up! Quick drop off, quick pick update and details of service. Was in and out in 10 minutes both times and had no other issues that came up during the main Quick drop off, quick pick update and details of service. Was in and out in 10 minutes both times and had no other issues that came up during the maintenance. More

55K service I came in for a 55k service but had a few other issues as well. They were all attended to quickly and to my 100% satisfaction. I will always take my I came in for a 55k service but had a few other issues as well. They were all attended to quickly and to my 100% satisfaction. I will always take my care there for service. More

Satisfied Came in for routine maintenance. Had all questions answered. Retrieved my stuff with Ray from my old car from 2 months ago. Always a pleasant visit. Came in for routine maintenance. Had all questions answered. Retrieved my stuff with Ray from my old car from 2 months ago. Always a pleasant visit. More

excellent service The experience was great. I was told that the service would be about 90 minutes, but I was out in an hour. The service rep., John, was great The experience was great. I was told that the service would be about 90 minutes, but I was out in an hour. The service rep., John, was great More

Always above standard! From the moment you arrive everything about Lexus of Henderson is what you would expect of luxury, and more. Warm, friendly, accommodating, professio From the moment you arrive everything about Lexus of Henderson is what you would expect of luxury, and more. Warm, friendly, accommodating, professional, knowledgeable, fast, clean and informative. Always a pleasure. More

Great Service! As always, the service department provided outstanding service. David Torrella deserves kudos for being a first class service manager. Also, the atmos As always, the service department provided outstanding service. David Torrella deserves kudos for being a first class service manager. Also, the atmosphere is very appealing with the amenities available. More

Super Easy!! Had the quickest and easiest of service appointments!! Highly recommend!! They were excellent with communication and provided the exact services they Had the quickest and easiest of service appointments!! Highly recommend!! They were excellent with communication and provided the exact services they promised. And my car got a car wash!! More

Excellent service team I've been driving Lexus for a few year primarily because of the excellent service. I can get the car services and be out the door within about an hou I've been driving Lexus for a few year primarily because of the excellent service. I can get the car services and be out the door within about an hour More