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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,736 Reviews

4,736 Reviews of Lexus of Henderson - Service Center

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March 25, 2019

Cannot get anyone at the dealership to answer a phone Called my service mgr to schedule an Appt. JayDalit had taken the day off, however, could not reach anyone at the dealership to let me know. The cal More

by Dnknoahr
Customer Service
Recommend Dealer
No
Employees Worked With
Jay Dalit, Stephen Diem, call center operators, left voicemails for Mr Holiday and Mr Faden.
March 24, 2019

Great service I took my car for its scheduled maintenance. Everything went well. All of my questions were answered. Everyone was friendly and my car was delivered o More

by LOVEHK63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay D
March 24, 2019

Service Experience David is always very professional, helpful and courteous. All my questions and concerns were answered. I would recommend this service center to any More

by JACE.Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
March 23, 2019

Excellent Service Good communication and reasonable wait time. Your car comes out fresh and clean, ready for the road. I worked in the car industry for 15 years and Lex More

by EdKoKo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
March 23, 2019

The service was efficient, friendly, and professional. The attention to my explanation of the issue was respectful, detailed and complete..., there by delivering a very complete and acceptable result. The More

by hgenekoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay and Mike.
March 23, 2019

Best in Town Kept me informed and met commitments / can’t beat it!! David always provides me with a loaner car and his estimates are always good. No surprises. More

by JBULLOCK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
March 23, 2019

Friendly Service Lexus made our service very quick and friendly. I love the text messages for updates. Having a loaner car made it so much easier to take our vehicle i More

by KTHEOBALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
March 22, 2019

Amazing service I'am NEVER disappointed with the Lexus service dept! Amazing service provided! Would recommend a Lexus vehicle for the service dept itself. Car alw More

by RENEE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
March 22, 2019

Great service experience The Henderson location proved itself yet again to be a leader in the auto service industry. Everybody was very professional, knowledgeable and courteo More

by FLAVIANHOSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
March 22, 2019

Excellent Service Wait times accurate and pleasant/Amenities in waiting area well stacked Service to be provided explained in easy to understand manner. Tyler Heishma More

by RAMILEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales: Rick White- very pleasant to work with/Tyler Heishman-Service-clear cut explanation of work that needed to get done
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