Lexus of Henderson - Service Center

The best dealership I’ve been to I love Lexus of Henderson. Jay is amazing. Everyone I come in contact with is professional, efficient, friendly and understanding. They have great cus I love Lexus of Henderson. Jay is amazing. Everyone I come in contact with is professional, efficient, friendly and understanding. They have great customer service. More

Overall Good Hi.. David T. was outstanding as always, he always looks out for me when I need service. Only thing I’d ask would be to have someone talk with Jer Hi.. David T. was outstanding as always, he always looks out for me when I need service. Only thing I’d ask would be to have someone talk with Jerry, although he was nice, when I asked him to talk about my situation/ sign loaner car agreement outside, he refused and then proceeded to repeat out loud my DL, DOB, in front of a lobby where my patients could hear my information. I really didn’t appreciate that at all, and in the age of stolen identities, it frustrated me. So please talk with him regarding this matter. Thank you, Alan More

Awesome, wonderful, thorough & professional Jay Dalit is an awesome representative for Lexus. He is thorough, professional, pleasant, and explains what has been performed on my car. Even thoug Jay Dalit is an awesome representative for Lexus. He is thorough, professional, pleasant, and explains what has been performed on my car. Even though he's very busy he takes time to be pleasant and treats me like I'm his only customer. He does an excellent job and knows all about the Lexus functions on the cars. A very pleasant young man. More

Very quick and professional. The service was quick and painless. My service manager was very professional, understanding and knowledgeable. Continues to verify the reasons I chose The service was quick and painless. My service manager was very professional, understanding and knowledgeable. Continues to verify the reasons I chose Lexus. Thank you. More

Absolutely Amazing! I showed up at the end of the day on a Thursday, the service center was closing. I had a screw in my tire and was planning on doing a cross-country ro I showed up at the end of the day on a Thursday, the service center was closing. I had a screw in my tire and was planning on doing a cross-country road trip that evening. Jayce Messer went above and beyond to ensure I was helped, despite the fact that the service center was closing. My road trip went off without a hitch, all thanks to Jayce and Lexus of Henderson. More

Excellent service at the center but Lexus did not have a sol Excellent service and customer handling at this service center, but Lexus does not have a solution to my problem at this moment. Don't know when the i Excellent service and customer handling at this service center, but Lexus does not have a solution to my problem at this moment. Don't know when the issue can be resolved. More

Excellent service from Tyler H as usual. Tyler explains everything before each service and if he tells me it is only going to be an hour and a half wait time it is either that or shorter. Nev Tyler explains everything before each service and if he tells me it is only going to be an hour and a half wait time it is either that or shorter. Never find the service to be a hassle or a surprise More

Extremely Pleased. Two days after I picked up my Lexus from service I thought I still had a issue. I called my service advisor "Jay" and he had me return the car immedi Two days after I picked up my Lexus from service I thought I still had a issue. I called my service advisor "Jay" and he had me return the car immediately, While I waited a short time he had a technician chech what I thought was the problem and determined the cause was form I had a non Lexus shop replace the battery and they had not reset the computors service reminder.At no time was I treated with out respect over the non problem. More

Excellent service Took my 2017 Lexus 350 SUV for required maintenance service. When I called for service appointment I was told the service would be for 2 hours but it Took my 2017 Lexus 350 SUV for required maintenance service. When I called for service appointment I was told the service would be for 2 hours but it only took less than one hour and a half. More